Sally Beauty Supply 2011 Annual Report Download - page 86

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We provide credit to customers in the ordinary course of business and perform ongoing credit evaluations.
We believe that our exposure to concentrations of credit risk with respect to trade receivables is largely
mitigated by our broad customer base. We believe our allowance for doubtful accounts is sufficient to
cover customer credit risks.
ITEM 8. FINANCIAL STATEMENTS AND SUPPLEMENTARY DATA
Please see ‘‘Index to Financial Statements’’ which is located on page 88 of this Annual Report.
ITEM 9. CHANGES IN AND DISAGREEMENTS WITH ACCOUNTANTS ON ACCOUNTING AND
FINANCIAL DISCLOSURE
None.
ITEM 9A. CONTROLS AND PROCEDURES
Background. Attached as exhibits to this Annual Report on Form 10-K are certifications of our Chief
Executive Officer (‘‘CEO’’) and Chief Financial Officer (‘‘CFO’’), which are required in accordance with
Rule 13a-14 of the Exchange Act. This ‘‘Controls and Procedures’’ section includes information concerning
the controls and controls evaluation referred to in the certifications. Part II, Item 8—Financial Statements
and Supplementary Data of this Annual Report on Form 10-K sets forth the attestation report of
KPMG LLP, our independent registered public accounting firm, regarding its audit of our internal control
over financial reporting. This section should be read in conjunction with the certifications and the KPMG
attestation report for a more complete understanding of the topics presented.
Controls Evaluation and Related CEO and CFO Certifications. Our management, with the participation of
our CEO and CFO, conducted an evaluation of the effectiveness of the design and operation of our
disclosure controls and procedures as of the end of the period covered by this Annual Report. The controls
evaluation was conducted by our Disclosure Committee, comprised of senior representatives from our
finance, accounting, internal audit, and legal departments under the supervision of our CEO and CFO.
Certifications of our CEO and our CFO, which are required in accordance with Rule 13a-14 of the
Exchange Act, are attached as exhibits to this Annual Report. This ‘‘Controls and Procedures’’ section
includes the information concerning the controls evaluation referred to in the certifications, and it should
be read in conjunction with the certifications for a more complete understanding of the topics presented.
Limitations on the Effectiveness of Controls. We do not expect that our disclosure controls and procedures
will prevent all errors and all fraud. A system of controls and procedures, no matter how well conceived
and operated, can provide only reasonable, not absolute, assurance that the objectives of the system are
met. Because of the limitations in all such systems, no evaluation can provide absolute assurance that all
control issues and instances of fraud, if any, within the Company have been detected. Furthermore, the
design of any system of controls and procedures is based in part upon certain assumptions about the
likelihood of future events, and there can be no assurance that any design will succeed in achieving its
stated goals under all potential future conditions, regardless of how unlikely. Because of these inherent
limitations in a cost-effective system of controls and procedures, misstatements or omissions due to error
or fraud may occur and not be detected.
Scope of the Controls Evaluation. The evaluation of our disclosure controls and procedures included a
review of their objectives and design, our implementation of the controls and procedures and the effect of
the controls and procedures on the information generated for use in this Annual Report. In the course of
the evaluation, we sought to identify whether we had any data errors, control problems or acts of fraud and
to confirm that appropriate corrective action, including process improvements, was being undertaken if
needed. This type of evaluation is performed on a quarterly basis so that conclusions concerning the
effectiveness of our disclosure controls and procedures can be reported in our Quarterly Reports on
Form 10-Q and our Annual Reports on Form 10-K. Many of the components of our disclosure controls
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