Redbox 1999 Annual Report Download - page 5

Change of Heart
Though money is usually no laughing
matter, it can be entertaining to find
what others mistakenly mix with their
coins. The Coinstar method for cleaning
and sorting coins regularly yields a
collection of nuts and bolts, paper clips,
and lint. But, we’re still talking about
the time we found a pair of dentures
and a wedding ring.
An average jar of coins at home sitting on the
shelf is worth about $30 to $50. And every
once in a while someone—as did at least one
Coinstar customer—finds they have over
$8,000 in coins hanging around. Whatever
your situation, that money can come in handy
for any number of spur-of-the-moment
activities. Customers can count on Coinstar.
Our machines have performance uptimes of
over 98%. In the United States, user
instructions come in English or en Español.
To deliver the best service, Coinstar machines
are designed to work hard for you.
Thoroughly tested and equipped with the
latest software, our machines are part of a
nationwide network monitored from
corporate headquarters, so that if on-site
problems do occur, a member of our
dedicated team of field engineers is
automatically notified. This also allows
customized information to be downloaded
to any store for enhancing both consumer
and retailer services.
Coinstar customers do any number
of things with their “found money”
resulting from redeeming their
otherwise idle collection of change.
One such customer, who had saved
his laundry change for over 10
years, used his newly found $1,200
to go to Las Vegas and get married.