Quest Diagnostics 2001 Annual Report Download

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IMPROVING YOUR HEALTH
ANNUAL REPORT 2001

Table of contents

  • Page 1
    IM PROVING YOUR HEALTH ANNUAL REPORT 2001

  • Page 2
    OUR CORE VALUES: Quality, Integrity, Innovation, Accountability, Collaboration, Leadership BUSINESS PROFILE: Quest Diagnostics Incorporated, the nation's leading provider of diagnostic testing, information and services, provides insights that enable physicians, hospitals, managed care ...

  • Page 3
    ...98 99 00 01 97 98 99 00 01 Net Revenues ($ billions) Net Incom e* ($ m illions) Net Incom e* Per Diluted Share (dollars) Adjusted EBITDA ($ m illions) Compound Annual Grow th Rate (1997-2001) 24% 81% 59% 38% FINANCIAL HIGHLIGHTS Years Ended December 31 (in m illions, except per share data...

  • Page 4
    ... talent. Every day, they live our values and personify our vision: "Dedicated people improving the health of patients through unsurpassed diagnostic insights." My heartfelt thanks go to all of the talented people who are Quest Diagnostics in the eyes of our customers. Performance During 2001...

  • Page 5
    ... service in all aspects. Early on, I made a commitment to get deeply involved with Six Sigma to help ensure its success in our company. During the past year I completed four weeks of training to become a "Black Belt," one of 130 individuals qualified to direct Six Sigma projects at Quest Diagnostics...

  • Page 6
    4 Tuesday 9:00 am Concerned about a possible m edical problem , a patient learns about health conditions at w w w.QuesTest.com before visiting her physician.

  • Page 7
    ... ake decisions that im prove the health of patients. Tuesday 2:00 pm The physician and patient discuss the patient's health concerns. After an exam ination, the physician orders Quest Diagnostics laboratory testing and sends the patient to provide a blood sam ple at a nearby patient service center.

  • Page 8
    ...Pathologists review com plex cases at a daily conference. When you visit your physician-whether it's for a routine checkup or to address a specific concern-diagnostic laboratory tests are a vital, reliable, convenient and cost-effective source of needed medical information. Quest Diagnostics offers...

  • Page 9
    .... The test is per formed exclusively by Quest Diagnostics, which co-developed the test with InSite Vision. Science and technology are moving rapidly in the new field of predictive medicine. Increasingly, your genetic information is enabling healthcare providers to anticipate and reduce potential...

  • Page 10
    8 Tuesday 2:30 pm The patient visits one of our 1,350 conveniently located neighborhood patient service centers to have her specim en collected.

  • Page 11
    ... netw ork of laboratories, patient service centers and couriers, Quest Diagnostics m akes it easy and convenient for patients, doctors, hospitals and others to use our high-quality testing services to im prove health. Tuesday 4:30 pm One of our 3,000 professional couriers picks up the specim en and...

  • Page 12
    ... service centers, conveniently located around the corner and across the country. We maintain full-service laboratories in major metropolitan areas in the United States as well as in Mexico and the United Kingdom. Every business day, more than 3,000 Quest Diagnostics couriers visit doctors' offices...

  • Page 13
    ... information in our billing process, to reducing patient wait times in our service centers, and from scheduling more timely deliveries of time-sensitive esoteric specimens to our Nichols Institute reference laboratory, to ensuring complete and timely replenishment of supplies in the doctor's office...

  • Page 14
    12 Tuesday 11:49 pm M ost testing is perform ed overnight using state-of-the-art technology. M ost results are reported to physicians the next m orning.

  • Page 15
    ... TECHNOLOGY Diagnostic and predictive tests that w ill im prove people's health in the future are being developed today at Quest Diagnostics. Wednesday 9:00 am With laboratory test results from Quest Diagnostics, the physician can begin to evaluate choices w ith the patient and m ake inform ed...

  • Page 16
    14 INNOVATIVE TECHNOLOGY Quest Diagnostics is the leader in gene-based medical testing. Nichols Institute esoteric testing laboratory and R& D center. Sophisticated equipm ent enables the highest accuracy. We improve people's health by bringing innovative new tests and technologies to market. ...

  • Page 17
    ... InSite Vision, we are bringing to market important new diagnostic tests to help identify and treat patients with osteoporosis, colon cancer, HIV, hepatitis C and glaucoma. More and more, our business is about information - confidentially and securely combining diagnostic, clinical and other medical...

  • Page 18
    ...Xerox Corporation Stamford, Connecticut Van C. Campbell Retired Vice Chairman Corning Incorporated Corning, New York M ary A. Cirillo Chairman and Chief Executive Officer OpCenter New York, New York Kenneth W. Freeman Chairman and Chief Executive Officer Quest Diagnostics Incorporated Teterboro, New...

  • Page 19
    ..., disability, or veteran status. reach! CORPORATE INFORM ATION Corporate Headquarters Address all inquiries to: Investor Relations Departm ent Quest Diagnostics Incorporated One M alcolm Avenue Teterboro, New Jersey 07608 (201) 393-5030 em ail: [email protected] Annual Report on Form...

  • Page 20
    WWW.QUESTDIAGNOSTICS.COM Quest Diagnostics Incorporated One M alcolm Avenue Teterboro, NJ 07608 M I0893