Petsmart 2005 Annual Report Download - page 12

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Please find page 12 of the 2005 Petsmart annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Our services give customers smart reasons to drive past the
competition and remain loyal to us.
In every market we’ve entered, PetSmart
PetsHotel® attracts new customers and
gives existing shoppers one more reason
to visit our stores.
Our PetsHotels offer an exclusive promise,
featuring 24-hour-a-day care provided
by caregivers who are hand-picked for
their love of pets. Customers rely on
us to take care of their pets when they
can’t be there.
We doubled the number of PetsHotels
inside our stores in 2005, finishing
the year with 32 and a goal of building
a total of 300 hotels.
In addition to day camp services offered
inside all our hotels, we’re adding
stand-alone, 2,400-square-foot in-store
Doggie Day Camps in certain locations
where there isn’t a PetsHotel. PetSmart
Doggie Day CampSM provides
great in-store theater, further
differentiates us and has a
solid profitability model.
We plan to open 40 day
camps by 2010, at
which time we’ll also
have 240 of our 300
PetsHotels completed.
The more than 6 million dogs groomed and bathed each
year in PetSmart salons are pampered at the hands of
pet stylists who must complete a rigorous PetSmart safety
certification process. Grooming isn’t just about a
fabulous “do,” it’s also about keeping pets
happy and healthy with expert nail
trimming, ear cleaning and
teeth brushing.
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