Macy's 2004 Annual Report Download

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FEDERATED DEPARTMENT STORES, INC. 2004 ANNUAL REPORT

Table of contents

  • Page 1
    FEDERATED DEPARTMENT STORES, INC. 2004 ANNUAL REPORT

  • Page 2
    ... DEVELOPED OVER GENERATIONS TO OCCUPY A UNIQUE NICHE IN RETAILING - ONE THAT 'S DISTINC TLY AMERICAN AND RECOGNIZED AROUND THE GLOBE. THE BLOOMINGDALE'S NAME IS SYNONYMOUS WITH CONTEMPORARY FASHION, NEWNESS AND A BROAD ASSORTMENT OF UPSCALE MERCHANDISE. WITH CELEBRITY EVENTS, DESIGNER INTRODUCTIONS...

  • Page 3
    ... IT PURSUES AN EXCITING NEW COURSE FOR THE FUTURE. FEDERATED HAS LAUNCHED MACY'S AS A TRULY NATIONAL DEPAR TMENT STORE. BY REFLEC TING AND ENABLING UNIQUELY AMERICAN LIFESTYLES ...BY PROVIDING FASHION AND DELIVERING AFFORDABLE LUXURY ...BY PUTTING THE CUSTOMER FIRST, MACY'S IS DISTINGUISHING ITSELF...

  • Page 4
    ... annual Thanks for Sharing gift rewards program and Macy's national sponsorship of the American Heart Association's "Go Red for Women" campaign for heart health. Partners in Time, the company's nationally recognized employee volunteer program, involves all divisions and support operations. In 2004...

  • Page 5
    ...DEPARTMENT STORE RETAILERS, FEDERATED DEPARTMENT STORES, INC. OPERATES MORE THAN 450 STORES IN 34 STATES, GUAM AND PUERTO RICO UNDER THE NAMES OF MACY'S AND BLOOMINGDALE'S. THE COMPANY ALSO OPERATES MACYS.COM AND BLOOMINGDALE'S BY MAIL. FINANCIAL HIGHLIGHTS 2004 Net Sales Change in same-store sales...

  • Page 6
    ... customers. In 2004, Federated's private brands - such as I·N·C, Charter Club/ Clubroom, Alfani, Style & Co., Hotel Collection and Tools of the Trade - represented about 17.4 percent of total sales toward our ultimate goal of 20 percent. PA G E T W O TERRY J. LUNDGREN CHAIRMAN, PRESIDENT & CHIEF...

  • Page 7
    ..."public" coupons that appear, for example, in newspaper ads. Bloomingdale's unique new SoHo location in New York City - as much a trend-setting boutique as a department store - opened in 2004 to rave reviews from customers and the fashion community. It not only has cultivated an attractive customer...

  • Page 8
    ... of every in-store transaction at Bloomingdale's and Macy's, we encourage the customer to visit our Web site to rate our service and shopping experience. In addition, we proactively solicit comments by mail from a sampling of customers who shop every store each day. Along the way, we hear some...

  • Page 9
    ...looking at nightgowns and robes in the Atlanta store, Cindy was helping me find the same or similar items by Alfani and Morgan Taylor at Southcenter. I told her my niece, Rhonda, would be picking up the item that day and asked Cindy to get the item gift wrapped for me. She made sure the price tags...

  • Page 10
    A REUNION WITH CLASS, THANKS TO MACY'S "I hate to shop and put off buying a dress for my 40th high school reunion until two days before. I actually found a dress in one store, but it was in the wrong size. The very sweet salesperson named Cecilia got on the computer, then phone and had them ...

  • Page 11
    ... NYC without my luggage and I had a speaking engagement at 11 a.m. in Times Square. I entered the store at 10 a.m. looking exhausted from travel. Andrea approached me, and when I told her my story, she immediately dropped what she was doing and assembled a group of associates to help. First, slacks...

  • Page 12
    ...Us: www.fds.com/financial: • Sign up to have Federated's news releases sent to you via e-mail by subscribing to News Direct • Get the latest stock price and chart, or take advantage of the historical price look-up feature Call: Federated Investor Relations Department, Monday-Friday, 8:30AM-5PM...

  • Page 13
    ...-COLA COMPANY Terry J. Lundgren CHAIRMAN, PRESIDENT & CHIEF EXECUTIVE OFFICER FEDERATED DEPARTMENT STORES, INC. Ronald W. Tysoe VICE CHAIR FEDERATED DEPARTMENT STORES, INC. Marna C. Whittington CHIEF OPERATING OFFICER ALLIANZ GLOBAL INVESTORS; PRESIDENT NICHOLAS-APPLEGATE CAPITAL MANAGEMENT Earl...

  • Page 14
    7 WEST SEVENTH STREET CINCINNATI, OHIO 45202 WWW.FDS.COM WWW.BLOOMINGDALES.COM WWW.MACYS.COM