Henry Schein 2012 Annual Report Download - page 4

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2
53.4% DENTAL
26.0% ANIMAL HEALTH
17.4% MEDICAL
3.2% TECHNOLOGY & VALUE-ADDED SERVICES
2012 GLOBAL NET SALES
$8.9 Billion
HENRY SCHEIN GLOBAL BUSINESS UNITS:
DENTAL
• 53.4% of total net sales
• Serves office-based dental practitioners, schools and other institutions
• 3,300 Field Sales Consultants
• 1,650 Telesales Representatives
•
31.6 Million Direct Marketing Pieces Distributed in 2012
• 187 Equipment Sales and Service Centers
• 67 Distribution Centers
• 4.5 Million Square Feet of Space in Distribution Centers
• Average of 120,000 Cartons Shipped Daily
• 99.9% Order Accuracy
• 99% Order Fulfillment Rate;
Orders Shipped Same Day;
Orders Delivered in 2 Days
• 91% Orders Delivered Next Day
HENRY SCHEIN’S MISSION STATEMENT:
To provide innovative, integrated health care products and services; and to be trusted advisors and consultants
to our customers–enabling them to deliver the best quality patient care and enhance their practice management
efficiency and profitability.
H
ENRY
S
CHEIN AT A
G
LANCE
MEDICAL
• 17.4% of total net sales
• Serves office-based medical practitioners, ambulatory surgery
centers, other alternate-care settings and other institutions
ANIMAL HEALTH
• 26.0% of total net sales
• Serves animal health practices and clinics
TECHNOLOGY & VALUE-ADDED SERVICES
• 3.2% of total net sales
•
Offerings include practice management software systems for dental and medical practitioners and animal
health clinics. Our value-added practice solutions include financial services on a non-recourse basis, e-services,
practice technology, network and hardware services, plus continuing education services for practitioners.
WORLDWIDE MARKETING AND OPERATIONAL EXCELLENCE: