HR Block 2014 Annual Report Download - page 18

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10 2014 Form 10-K | H&R Block, Inc.
AVAILABILITY OF REPORTS AND OTHER INFORMATION
Our annual report on Form 10-K, quarterly reports on Form 10-Q, current reports on Form 8-K and all amendments
to those reports filed with or furnished to the SEC are available, free of charge, through our website at www.hrblock.com
as soon as reasonably practicable after such reports are electronically filed with or furnished to the SEC. The public
may read and copy any materials we file with the SEC at the SEC's Public Reference Room at 100 F Street, NE,
Washington, DC 20549. The public may obtain information on the operation of the Public Reference Room by calling
the SEC at 1-800-SEC-0330. The SEC maintains a website at www.sec.gov containing reports, proxy and information
statements and other information regarding issuers who file electronically with the SEC.
The following corporate governance documents are posted on our website at www.hrblock.com:
The Amended and Restated Articles of Incorporation of H&R Block, Inc.;
The Amended and Restated Bylaws of H&R Block, Inc.;
The H&R Block, Inc. Corporate Governance Guidelines;
The H&R Block, Inc. Code of Business Ethics and Conduct;
The H&R Block, Inc. Board of Directors Independence Standards;
The H&R Block, Inc. Audit Committee Charter;
The H&R Block, Inc. Compensation Committee Charter;
The H&R Block, Inc. Finance Committee Charter; and
The H&R Block, Inc. Governance and Nominating Committee Charter.
If you would like a printed copy of any of these corporate governance documents, please send your request to H&R
Block, Inc., One H&R Block Way, Kansas City, Missouri 64105, Attention: Corporate Secretary.
Information contained on our website does not constitute any part of this report.
ITEM 1A. RISK FACTORS
Our business activities expose us to a variety of risks. Identification, monitoring and management of these risks are
essential to the success of our operations and the financial soundness of H&R Block. Senior management and the
Board of Directors, acting as a whole and through its committees, take an active role in our risk management process
and have delegated certain activities related to the oversight of risk management to the Company's Risk Committee,
which is comprised of senior managers of major businesses and control functions. The Risk Committee is responsible
for identifying and monitoring risk exposures and leading the continued development of our risk management policies
and practices.
An investment in our securities involves risk, including the risk that the value of an investment may decline or that
returns on that investment may fall below expectations. There are a number of significant factors that could cause
actual conditions, events or results to differ materially from those described in forward-looking statements, many of
which are beyond management's control or its ability to accurately estimate or predict, or that could adversely affect
our financial position, results of operations, cash flows and the value of an investment in our securities.
RISKS RELATING TO CONTINUING OPERATIONS
Increased competition for tax preparation clients could adversely affect our current market share and profitability.
Offers of free tax preparation services could adversely affect our revenues and profitability.
We provide both assisted and DIY tax preparation services and products and face substantial competition throughout
our businesses. The assisted tax services category in the tax preparation industry is highly competitive. There are a
substantial number of tax return preparation firms and accounting firms offering tax return preparation services. Many
tax return preparation firms are involved in providing electronic filing and other related services to the public, and
certain firms provide refund transfers and other similar services and products. Commercial tax return preparers are
highly competitive with regard to price and service. In the DIY category of the tax preparation industry, options include
the use of traditional paper forms and various forms of digital electronic assistance, including online, mobile and