Expedia 2013 Annual Report Download - page 16

As we continue to expand the reach of our brands into the European, Asia-Pacific and other international
markets, we are increasingly subject to laws and regulations applicable to travel agents or tour operators in those
markets, including, in some countries, pricing display requirements, licensing and registration requirements,
mandatory bonding and travel indemnity fund contributions, industry specific value-added tax regimes and laws
regulating the provision of travel packages. For example, the European Economic Community Council Directive
on Package Travel, Package Holidays and Package Tours imposes various obligations upon marketers of travel
packages, such as disclosure obligations to consumers and liability to consumers for improper performance of the
package, including supplier failure.
Additionally, we are subject to consumer protection, data privacy and competition laws and regulations
around the world that are not specific to the travel industry. Some of these laws and regulations have not
historically been applied in the context of online travel companies, so there can be uncertainty regarding how
these requirements relate to our various business models.
Financial Information about Segments and Geographic Areas
We generate our revenue through a diverse customer base, and there is no reliance on a single customer or
small group of customers; no customer represented 10% or more of our total revenue in the periods presented in
this Annual Report on Form 10-K.
We have two reportable segments: Leisure and Egencia. The segment and geographic information required
herein is contained in Note 18 — Segment Information, in the notes to our consolidated financial statements
Additional Information
Company Website and Public Filings. We maintain a corporate website at www.expediainc.com. Except as
explicitly noted, the information on our website, as well as the websites of our various brands and businesses, is
not incorporated by reference in this Annual Report on Form 10-K, or in any other filings with, or in any
information furnished or submitted to, the SEC.
We make available, free of charge through our website, our Annual Reports on Form 10-K, Quarterly
Reports on Form 10-Q and Current Reports on Form 8-K, and amendments to those reports, filed or furnished
pursuant to Sections 13(a) or Section 15(d) of the Securities Exchange Act of 1934, as amended, as soon as
reasonably practicable after they have been electronically filed with, or furnished to, the SEC.
Code of Ethics. We post our code of business conduct and ethics, which applies to all employees, including
all executive officers, senior financial officers and directors, on our corporate website at www.expediainc.com.
Our code of business conduct and ethics complies with Item 406 of SEC Regulation S-K and the rules of
NASDAQ. We intend to disclose any changes to the code that affect the provisions required by Item 406 of
Regulation S-K, and any waivers of the code of ethics for our executive officers, senior financial officers or
directors, on our corporate website.
Employees
As of December 31, 2013, we employed approximately 14,570 full-time and part-time employees, including
approximately 3,490 employees of eLong. We believe we have good relationships with our employees, including
relationships with employees represented by works councils or other similar organizations.
Part I. Item 1A. Risk Factors
You should carefully consider each of the following risks and uncertainties associated with our company
and the ownership of our securities. Additional risks and uncertainties not presently known to us or that we
currently deem immaterial may also impair our business and/or financial performance.
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