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11
Exelon 2012 Summary Annual Report Our Companies
Exelon Utilities
Upon the closing of the merger in March 2012, Exelon Utilities,
which includes BGE, ComEd and PECO, became one of the largest
electric and natural gas distribution companies in the nation.
The combined distribution companies deliver electricity to approximately 6.6 million
customers in central Maryland, northern Illinois and southeastern Pennsylvania
and natural gas to approximately 1.2 million customers in central Maryland and
southeastern Pennsylvania.
In 2012, the merged utilities completed significant integration eorts, including the
creation of standardized performance measurement and benchmarking systems, and
the implementation of peer groups across the utilities, with the objective of enhancing
collaboration and standardizing best practices.
Operationally, 2012 was a challenging year. Thousands of employees and contractors
throughout the service territories battled severe storms, most notably the derecho
and Superstorm Sandy. These eorts resulted in all three utilities being recognized as
2012 Emergency Response Award winners by the Edison Electric Institute.
BGE, ComEd and PECO continue to demonstrate first quartile safety performance
benchmarks, with ComEd and PECO achieving top decile in the industry. In addition,
all three utilities achieved their best performance in reliability with BGE performing
in the second quartile of comparative utilities and ComEd and PECO in first quartile.
The utilities’ gas operations earned similar success by achieving first-quartile
performance for gas odor response, a key metric for the business.
At PECO’s Transmission Operations center in
Philadelphia, operators keep close watch on
the regional electric grid. PECO serves 1.6 million
electric customers and 500,000 natural gas
customers.
ComEd’s West Loop station provides Chicago
substations with multiple sources of energy
supply – substantially reducing the likelihood of a
significant loss of power downtown and in the
surrounding Chicago neighborhoods.