Emerson 2006 Annual Report Download - page 20

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Customer Results
Customer Results
a n d p r o v e n p a r t n e r s h i p s
Emerson has a solid track record of providing results for
our customers. We continually work closely with them to
overcome and solve specic problems. Over the years, the
languages, locations, and issues may have changed, but the
solutions are still found by listening and learning together.
Examples can be seen throughout the company, especially in
Emerson Industrial Automation, led by Jean-Paul Montupet;
and Emerson Appliance Solutions, led by Jim Lindemann.
Emerson Industrial Automation, for example, worked closely
with Ingersoll-Rand to develop a unique variable-speed
motor for the company’s air compressors, commonly used
in industrial plants to power pneumatic machinery. Since
industrial air compressors typically use up to one-tenth of the
energy in a facility, a more-efcient compressor would yield
signicant savings potential.
The energy-reducing features of the resulting Emerson hybrid
permanent magnet motor enable Ingersoll-Rand Nirvana
air compressors to operate with at least 22 percent less
energy than xed-speed air compressors with conventional
induction motors.
Another example of a compelling and urgent customer need
comes from Emerson Appliance Solutions, where a group
of gas water-heater manufacturers turned to when they
needed help.
The gas water-heater industry wanted to enhance the safety
of its products, but no viable solution existed. Emerson
Appliance Solutions heard the call and responded with the
industry’s rst ammable vapor sensor, which is designed to
shut down the system when it detects volatile compounds
in the air.
Throughout the development process, Emerson worked in
true partnership with the industry to dene the issue and
to help ensure successful product installation, use, and
reliability. Emerson Appliance Solutions listened to our
customers and the industry to develop and deliver a truly
pioneering solution.
bykeepinganeyeonthefutureandlisteningtoourcustomers,emerson
continuestoutilizetechnologyandsystemsolutionstomeettheirneeds.”
jimlindemann