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18. / Dominion Resources / 2011 Summary Annual Report /
DOMINION AT A GLANCE
Dominion’s three principal
operating segments are
based in the energy-intensive
mid-Atlantic, Northeast and
Midwest regions of the U.S.
Operates regulated electric transmission and
distribution franchises in Virginia and northeastern
North Carolina, providing electric service to about
2.4 million customer accounts in the two-state
area. Dominion Retail, serving approximately
2.1 million customer accounts in 15 retail-choice
states, is part of this segment.
Business Lines
• Electrictransmission
• Electricdistribution
• Non-regulatedretail
energy marketing
(electric, gas and
energy-related
products and services)
2011 Highlights
• Connectedmorethan
24,000 new franchise
customer accounts.
• Energizedtwo
500-kilovolt transmission
lines — Meadow Brook
to Loudoun and Carson
to Suffolk.
• Beganapilotprogram
providing favorable rate
structures for electric
vehicle owners who
utilizeoff-peakcharging
of their vehicles.
2012 Outlook
• Maintainasuperior
safety record.
• Continueontimeandon
budget work to rebuild the
Mount Storm-to-Doubs
transmission line,
scheduled for completion
in 2015.
• Fileanapplication
with the Virginia State
Corporation Commission
(SCC) to construct two
transmission lines that
would help offset the loss
of generating capacity
from the closure of coal
units at Yorktown and
Chesapeake.
* Dominion Incident Rate = Number of Recordables x 200,000/Man-Hours Worked
Dominion’s 5-Year OSHA
Recordable Incident Rates*
/ Dominion Resources / 2011 Summary Annual Report /
1ExcludesCorporateandOtherSegment
2Seepage22forGAAPReconciliationof2011SegmentOperatingEarnings
Proportion(non-GAAP)toReportedEarningsProportion(GAAP).
2011 Primary Operating Segment
Earnings Percentages1,2
Dominion
Generation Dominion
Energy
Dominion
Virginia
Power
07 08 09 10 11
1.40
1.15 1.15
0.95 0.92