Charles Schwab 2012 Annual Report Download

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THE CHARLES SCHWAB CORPORATION
2012 Annual Report
“I created this company
because I believed investors
deserved better. They still do.
CHUCK SCHWAB

Table of contents

  • Page 1
    "I created this company because I believed investors deserved better. They still do." CHUCK SCHWAB the charles schwab corporation 2012 Annual Report

  • Page 2
    ... Growth in Client Assets and Accounts Executive Management Form 10-K Board of Directors Corporate Information The Charles Schwab Corporation (NYSE: SCHW) is an investing services firm with a 40-year history of innovating and advocating for individual investors and the financial advisors who serve...

  • Page 3
    ... prices, better access, and better service. We believed there was a better way for people to invest, a better way to build wealth. and after four decades of pursuing that belief, we know that the clients who choose to work with us are different, too. They are the investors and advisors who take...

  • Page 4
    ...how it works: the costs involved, who is making the decisions, if there is a mutual fund advisor or someone involved. and I like to think about what's going to be effective for me over a long period of time." Clients like alex are why Schwab focuses on providing information, access, and solutions at...

  • Page 5

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  • Page 7
    ...than convenience. In addition to the mobile app, he relies on social media posts, online tutorials, and timely market information. "It's all about informing you and teaching you more about your money, how to save it or how to invest it." Rafael's experience with Schwab reflects a growing interest in...

  • Page 8
    ... by Schwab advisor Services, IMPaCT connects independent advisors with key presenters, exhibitors, and subject matter experts. The networking and learning opportunities expose advisors to the latest trends, ideas, and industry tools - all designed to help them build their businesses and serve...

  • Page 9
    .... Working with Schwab Compliance Solutions, he can monitor and report on Wetherby's employee trading activity, including proactive trade blocking. With automated systems and reporting tools, Jack can spend less time on regulatory reporting and more time on activities that build client trust. as Jack...

  • Page 10
    ... and work on a variety of projects on the weekends. It's also where they make their most important decisions. "We talk about everything at this table," Tim says. Whether it's about mutual funds or brokerage accounts, the Garcia family engages in an open conversation about their financial goals. This...

  • Page 11

  • Page 12
    ...fact, the Schwab branch in bellevue, Wash., has gotten directly involved, offering Schwab MoneyWise® workshops to Tennis outreach Programs participants. That same sense of community also influences Schwab's products and services. for example, Schwab Charitable™, an account with funds dedicated to...

  • Page 13
    ...says. once a year, Schwab provides an infusion of human capital in the form of Schwab Volunteer Week, an all-hands-on-deck event where "Schwabbies" roll up their sleeves and get out into the community. but this volunteerism isn't limited to just one week. Schwab employees can be found throughout the...

  • Page 14

  • Page 15
    ...planning a trip to Vietnam, and I knew that I needed a bank where I could use my debit card that didn't charge foreign transaction fees. The trip was already expensive enough." The flexibility of Schwab bank enabled Caitlin to securely log on to her account and check her balance, understand exchange...

  • Page 16
    "There's an interest in how you manage your funds, taking that extra step and going a little further to find out what your goals are as you get closer to retirement. With Schwab, I feel like I have a team behind me. I have a point person that I can go to anytime." JIM VANEK

  • Page 17
    ... that evolution. "Schwab Retirement business Services (RbS) was structured to allow organizations like us to deliver a low-cost option to employers." With a commitment to open architecture, RbS also advanced the industry, helping companies like Jeff's give employers and employees greater flexibility...

  • Page 18
    ... CHIEf EXECUTIVE offICER "'Through clients' eyes' was Chuck Schwab's strategy on Day 1, when he founded this firm to offer a better deal to investors. It has remained our strategy through four decades of innovation, and it continues to guide us today." TO MY FELLOW STOCKHOLDERS: n my letter...

  • Page 19
    ... services that make investing more accessible, affordable, and understandable. Schwab pioneered discount brokerage and opened investing to the masses. We created an innovative and convenient way to invest through a supermarket of no-load, no-transaction-fee mutual funds. We led the way in online...

  • Page 20
    18 letter from the chief eXecUtiVe officer our online and mobile channels continued to be a go-to resource, primarily for our self-directed investors. last year on Schwab.com, we processed more than 296 million client log-ins and ranked #1 in the Keynote brokerage Performance Index for most weeks ...

  • Page 21
    ...million check deposits were made on a mobile device, up from 426,931 the prior year. In addition, the new Schwab advisor Center â„¢ app for both iPhone and iPad gave independent advisors convenient mobile access to key client data, such as balances, positions, and transactions. Schwab Global Account...

  • Page 22
    ... rates. Even Schwab's earnings per share looked about the same from year to year. Yet we believe the real story for 2012 lies beneath these surface similarities. It's a story of remarkable progress in growing our business in the face of sustained headwinds, of building momentum with clients as we...

  • Page 23
    ... reduced cost via the exchange, and we separately issued $350 million of 3-year Senior Notes with a 0.85 percent coupon. These transactions comprise a complicated set of actions with a very straightforward goal - maximizing the company's earnings power by carefully managing both sides of the balance...

  • Page 24
    ... diluted closing market price per share (at year-end) book value per common share (at year-end) net revenue growth pre-tax profit margin return on average common stockholders' equity full-time equivalent employees (at year-end, in thousands) net revenues per average full-time equivalent employee (in...

  • Page 25
    ... Windhaven Investment Management, Inc. and $1.2 billion from a mutual fund clearing services client, and outflows of $51.5 billion related to the planned deconversion of a mutual fund clearing services client in 2010. (4) Includes 315,000 new brokerage accounts from the acquisition of optionsXpress...

  • Page 26
    ...Vice President and Chief Information Officer NIGEl MURTaGH Executive Vice President, Corporate Risk lEoNa TaNG Executive Vice President, Internal Audit JoNaTHaN M. CRaIG Executive Vice President and Chief Marketing Officer PaUl V. WoolWaY Executive Vice President and President, Charles Schwab Bank

  • Page 27
    ...President and Chief Executive Officer, The Charles Schwab Corporation Age: 52. Director since 2008. Term expires in 2015. c. preston bUtcher Chairman and Chief Executive Officer, Legacy Partners, a real estate development and management firm Age: 74. Director since 1988. Term expires in 2015. Member...

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    Strategy + Design by Unboundary, Inc., atlanta, Ga | Printing by lithographix, Inc. | Main photography by Toni Greaves | This entire report is printed on recycled paper.

  • Page 30
    More people. More stories. listen to our clients as they share their experiences at aboutSchwab.com. the charles schwab corporation 211 Main Street San francisco, Ca 94105 (415) 667-7000 Schwab.com aboutSchwab.com mKt10448-25 (3/13) 00090710