Best Buy 2006 Annual Report Download - page 4
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Talented people connect
us to customers.
Being customer focused isn’t enough. Winning with customers
demands that we’re equally plugged in with our employees. The
quality of the energized interaction between customers
and employees drives our growth. How do we
encourage it?We give our employees
the training and tools to serve
any
customer effectively. In turn, our
employees provide us with
customer input and ideas for
future growth; that’s the power
of customer centricity.
Best Buy 2006 Annual Report
2
2
All customers are different, and so are their needs. We thrive on helping them find the end-to-end
solution for seamlessly incorporating technology into their lifestyle.
–– KKiimm,, BBeesstt BBuuyy EEmmppllooyyeeee
tuned in.