Best Buy 1999 Annual Report Download - page 14

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Please find page 14 of the 1999 Best Buy annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

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Customer-Friendly Layout
Interactive Displays
SUCCESS THROUGH FEEDBACK
Every month, the Gallup Organization contacts
more than 10,000 customers for feedback about
their shopping experiences. In other research, our
customers tell us Best Buy is the most customer-
friendly retailer in the consumer electronics
business.