Bank of the West 2013 Annual Report Download - page 3

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AWARDS & ACCOLADES
J.D. Power and Associates
SMALL
BUSINESS
SATISFACTION
ath Power Consulting
FIRST IN
SMALL BUSINESS
BANKING STUDY
Market Probe
HIGHEST CLIENT
SATISFACTION
AMONG REGIONAL
BANKS
MONEY® Magazine
BEST BANKS
IN AMERICA
Private Asset Management Magazine
BEST PRIVATE
BANK IN
NORTH AMERICA
American Banker
U.S. REPUTATION
SURVEY
J.D. Power and Associates
RETAIL BANKING
SATISFACTION
Greenwich Excellence Awards
BEST BANKS
IN AMERICA
World Finance
BEST PRIVATE
BANK IN
WESTERN U.S.
MONEY is a registered trademark of Time Inc. and is used under license. From MONEY®Magazine, November 2013 ©2013 Time Inc. MONEY and Time Inc. are not affiliated with, and do not endorse products
or services of Bank of the West.
Bank of the West received the fourth highest numerical score in California in the proprietary J.D. Power 2013 Retail Banking Satisfaction StudySM and the sixth highest numerical score in the West region in the
2013 Small Business Banking Satisfaction StudySM
. Proprietary study results are based on experiences and perceptions of consumers surveyed in 2013.
“We increased investments
in technology and by
year-end had more than
200,000 active users of our
mobile banking services.”
– Michael Shepherd
Chairman and CEO