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36 BMO FINANCIAL GROUP ANNUAL REPORT
2002
REVIEW OF OPERATING GROUPS PERFORMANCE
This section includes an analysis of our operating groups
financial results and descriptions of their businesses, and
their objectives, accomplishments, challenges and outlooks. A
sep
arate analysis of Harris Bank is also provided. Its financial
results are incorporated within each of the operating groups.
Personal and Commercial Client Group (pages 37 to 40)
Net income was $968 million in 2002, an increase of $174 million
from 2001. Excluding non-recurring items that increased net
income $9 million in 2001, net income rose $183 million or 23%.
Private Client Group (pages 41 to 43)
Net income was $96 million in 2002, a decline of $25 million
from 2001. Excluding non-recurring expense that reduced net
income $39 million in 2002, net income of $135 million rose 12%.
Investment Banking Group (pages 44 to 47)
Net income was $592 million in 2002, an increase of $115 million
from 2001. Excluding non-recurring items that reduced net
income $105 million in 2001, net income increased $10 million.
Corporate Support, including Technology and Solutions
(pages 47 to 49)
Net loss was $239 million in 2002, compared with net income of
$79 million in 2001. Excluding non-recurring items that increased
net income $189 million in 2001, net income declined $129 million.
Harris Bank (pages 49 to 50)
On a U.S. dollar/U.S. GAAP basis, Harris Bank net income was
$278 million in 2002, an improvement of $77 million from 2001.
Excluding gains on the sales of businesses and a fourth quarter
increase in the loan loss provision in recognition of a more
uncertain economy in 2001, net income increased $33 million.
Net Income Business Mix and Average Assets by Operating Group ($ millions, except as noted)
Personal and Commercial Private Investment Corporate Support, including Total
Client Group Client Group Banking Group Technology and Solutions Consolidated
For the year
ended October 31 2002 2001 2000 2002 2001 2000 2002 2001 2000 2002 2001 2000 2002 2001 2000
Net income
Canada 725 639 773 124 106 166 137 139 291 (224) (78) (86) 762 806 1,144
United States 188 96 85 (26) 10 29 353 255 322 (21) (117) 58 494 244 494
Other countries 55 59 55 (2) 5
102 83 71 6 274 93 161 421 219
Total 968 794 913 96 121 195 592 477 684 (239) 79 65 1,417 1,471 1,857
Business mix (%) 68.3 54.0 49.2 6.8 8.2 10.5 41.8 32.4 36.8 (16.9) 5.4 3.5 100.0 100.0 100.0
Excluding non-
recurring items 968 785 822 135 121 195 592 582 684 (239) (110) (29) 1,456 1,378 1,672
Business mix (%) 66.5 57.0 49.2 9.3 8.8 11.7 40.7 42.2 40.9 (16.5) (8.0) (1.8) 100.0 100.0 100.0
Total revenue
Canada 3,675 3,545 3,605 1,171 1,127 1,251 919 1,092 1,306 (166) (107) (138) 5,599 5,657 6,024
United States 863 689 631 528 367 309 1,395 1,510 1,196 172 26 141 2,958 2,592 2,277
Other countries 70 76 69 (2) 12 12 220 195 195 14 331 87 302 614 363
Total 4,608 4,310 4,305 1,697 1,506 1,572 2,534 2,797 2,697 20 250 90 8,859 8,863 8,664
Business mix (%) 52.0 48.6 49.7 19.2 17.0 18.1 28.6 31.6 31.1 0.2 2.8 1.1 100.0 100.0 100.0
Excluding non-
recurring items 4,608 4,298 4,153 1,697 1,506 1,572 2,534 2,975 2,697 20 (71) 16 8,859 8,708 8,438
Business mix (%) 52.0 49.4 49.2 19.2 17.3 18.6 28.6 34.2 32.0 0.2 (0.9) 0.2 100.0 100.0 100.0
Average assets
Canada 86,826 81,035 79,138 1,797 2,140 1,836 72,057 61,825 55,165 (5,294) (5,071) (5,433) 155,386 139,929 130,706
United States 18,745 14,874 12,541 3,630 3,149 2,373 51,556 62,847 62,368 1,040 1,266 (30) 74,971 82,136 77,252
Other countries 235 236 234 82 51 80 17,147 20,420 25,726 169 476 946 17,633 21,183 26,986
Total 105,806 96,145 91,913 5,509 5,340 4,289 140,760 145,092 143,259 (4,085) (3,329) (4,517) 247,990 243,248 234,944
Basis of presentation of operating results
Expenses are matched against the revenues to which
they relate. Indirect expenses, such as overhead expenses and any revenue that may be associated
thereto, are allocated to the operating groups using appropriate allocation formulas applied on a
consistent basis. For each currency, the net income effect of funds transferred from any group with
a surplus to any group with a shortfall is at market rates for the currency and appropriate term.
Segmentation of assets by geographic region is based upon the geographic location of the unit
responsible for managing the related assets, liabilities, revenues and expenses. Provisions for credit
losses allocated to the operating groups are based on expected losses over an economic cycle.
Differences between expected loss provisions and required provisions under GAAP are allocated to the
Corporate Support Group. Periodically, certain lines of business and units within them are transferred
between operating groups to more closely align BMO’s organizational structure and its strategic
priorities. All comparative figures are restated to give effect to the transfers. During the year, the
Cash Management Services business was transferred from Technology and Solutions to Investment
Banking Group.
Net Income Business Mix by
Operating Group 
(excluding non-recurring items)
Corporate Support (16.5%)
PCG 9.3%
IBG 40.7%
P&C 66.5%
2002
Corporate Support (8.0%)
PCG 8.8%
IBG 42.2%
P&C 57.0%
2001
Net Income by Country 
(excluding non-recurring items)
U.S. 36.6%
Canada 
52.3%
2002
2001
Other 
countries 
10.8%
U.S. 21.9%
Canada 
67.3%
Other 
countries 
11.1%