Air France 2015 Annual Report Download

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Volume 1
This is not an annual report
but a document of the future
Ambitions

Table of contents

  • Page 1
    This is not an annual report but a document of the future Volume 1 Ambitions

  • Page 2
    ... FLIGHT SAFETY, A PRIORITY ENSHRINED IN OUR CORPORATE CULTURE 16 18 A COMMITMENT TO SUSTAINABLE GROWTH A PRO-ACTIVE MANAGEMENT BODY 20 22 ESTABLISHING THE GROUP'S STRATEGIC ORIENTATIONS LISTING TO OUR SHAREHOLDERS 23 CONSOLIDATED FINANCIAL STATEMENTS OF THE GROUP 24 AIR FRANCE-KLM 2 AIR...

  • Page 3
    ..., Air France-KLM has all the assets it needs to compete with the global champions in this industry. 2 Selective development in growth markets: long-haul, intra-European low-cost, aeronautics maintenance. A world of opportunities: being in poll position in growth markets We benefit from a market in...

  • Page 4
    ...Passenger network business million euros 9% Cargo business COLL AB ORAT E U R S EMP LOY E E S engaged in the Perform 2020 plan (2) Full time equivalent. 6% Maintenance business 4% Transavia 2% Other businesses (including Servair) Operating income of â,¬816 million AIR FRANCE-KLM 6 AIR FRANCE...

  • Page 5
    ... in customer services and products and plans to accelerate this in 2016. Fleet renewal will continue this year with sixteen new aircraft set to be phased in to our fleet. Also noteworthy is the deployment of our World Business Class. In 2015, 60% of our fleet was equipped with new "full flat" seats...

  • Page 6
    ... via social media to an even higher level and by a combination of artificial intelligence and personal contact. P. E. At Air France, our digital innovations are contributing to developing sales. Our www.airfrance.com website is already the number two French website in terms of revenues. In 2016, the...

  • Page 7
    ...Best First Class Airline Lounge catering proposition. Leader among the "World's Most Admired Companies" Air France excelled within Fortune's World's Most Admired Companies ranking, reaching 3rd position in the Airlines category. A founder member of Airlines for Europe (A4E) In January 2016, Europe...

  • Page 8
    ...Europe's best low-cost carrier The flight-report.com website has delivered its verdict: Transavia is the best European low-cost airline for 2015. No 2 globally amongst the multi-product players Voted MRO(1) of the Year in 2016 for the third year running at the Airline Economics Aviation 100 Awards...

  • Page 9
    ... terms of flight safety, Air France-KLM positions itself in line with the highest air transport industry standards. It is an absolute priority, enshrined at the very heart of the Group's corporate culture. Every member of staff embodies this commitment on a daily basis, in flight, on the ground and...

  • Page 10
    ... out on Air France's medium-haul services. For the 11th year running Air France-KLM was named Airline leader and a component of the Dow Jones Sustainability Indexes (DJSI) at global and European level. These indexes regroup the best companies in terms of their financial, environmental and social...

  • Page 11
    ... Vice President Commercial, Sales and Alliances, Air France-KLM k - Jacques Le Pape, Executive Vice President Corporate Secretary, Air France-KLM e - Pieter Bootsma, Executive Vice President Commercial Strategy, Air France-KLM l- Pierre-François Riolacci, Chief Financial Officer, Air France-KLM...

  • Page 12
    ...'Air newsletter. These different information tools ensure total visibility and transparency on the businesses, their performance and the company's ambitions. In 2015, the Group won two awards for the quality of its shareholder relations: one from Le Revenue magazine, in the digital communication...

  • Page 13
    ...of Air France-KLM Non-controlling interests Total equity Pension provisions Other provisions Long-term debt Deferred tax liabilities Other non-current liabilities Total non-current liabilities Provisions Current portion of long-term debt Trade payables Deferred revenue on ticket sales Frequent flyer...

  • Page 14
    KEY FIGURES KEY FIGURES Consolidated income statement In â,¬ million December 31, 2015 December 31, 2014(1) Consolidated statement of cash flows In â,¬ million December 31, 2015 December 31, 2014(1) Sales Other revenues External expenses Aircraft fuel Chartering costs Landing fees and en route ...

  • Page 15
    2015 Annual Report realized by Air France-KLM Communications Department Design and production: . Photo credits: Air France-KLM Photo Library. Illustrations/pictos: © Damien Gautier. This document has been printed by Print Alliance on natural Magno paper. www.airfranceklm.com @AirFranceKLM

  • Page 16
    This is not an annual report but a document of the future Volume 2 Sensations

  • Page 17
    ... and an extensive portfolio of services for each of its businesses: passenger and cargo transportation, aeronautics maintenance and catering. A host of possibilities which is constantly being expanded, always with the European touch enshrined within the Air France-KLM culture. AIR FRANCE-KLM 3

  • Page 18
    .... The city is currently the leading destination served by Air France world-wide. ...and surprise our customers What better way to capture the real soul of a city than to be shown around by someone who lives there? The new "Layover with a local" app developed by KLM is for travelers with more...

  • Page 19
    ... travel guide. 2- New KLM app, available on Smartphones, tablets and smart watches. For customers, it unveils a new design and a range of functionalities ensuring a better standard of comfort before, during and after the trip with, for example, access to Airbnb and Uber services. The Air France...

  • Page 20
    ... enabling improved flight punctuality. Air France staff also have more time to build attentive, high-quality relationships with passengers. In 2016, after Nice, Copenhagen, Oslo, Geneva, Zurich and Vienna, this "self-boarding" is progressively being deployed in 70 gates at Paris-Charles de Gaulle...

  • Page 21
    .... At the end of 2016, eight Dreamliners will join the KLM fleet, each named after a flower, referencing the Dutch horticultural tradition. During the Summer season, they will carry passengers on departure from Amsterdam to 14 destinations, across all continents. AIR FRANCE-KLM 10 AIR FRANCE-KLM 11

  • Page 22
    ... (41 cm) giving access to a wealth of programming. At the end of the Summer 2016 season, 32 Boeing 777s in the Air France long-haul network will have been equipped with these cabins. World Business Class, Dutch down to the minutest detail KLM's new World Business Class has been designed by the well...

  • Page 23
    ...the 2016 first half, the new leather seat will be available on board the company's 24 Airbus A319s and 25 Airbus A320s. This seat embodies the renewal and move up-market of the airline's entire medium-haul proposition on departure from Paris-Charles de Gaulle which also offers faster airport transit...

  • Page 24
    ... buds of travelers in Air France Business class(1), on departure from Paris. Seen globally as the trailblazer of "bistronomie", a new culinary trend combining "bistro" food with classic gastronomy, his cuisine focuses on simplicity and quality produce. In La Première, there will be a succession of...

  • Page 25
    ...a new card valid for 12 months priced at â,¬49. This card entitles the holder to special youth fares - starting from â,¬44 one-way, including checked baggage - and multiple benefits and discounts. Young passengers can access this digitized card at any time using their smartphones. AIR FRANCE-KLM 18...

  • Page 26
    ... be transformed into new airline tickets or their choice of goods and services. 27 million travelers are members of Flying Blue, which brings together 35 airlines and more than 100 non-airline partners. Pharmaceutical products: recognized expertise In 2016, Air France-KLM Martinair Cargo obtained...

  • Page 27
    .... In 2016, the fleet will continue to increase with the delivery of 10 new Boeing 737-800s, taking the total to 71 aircraft at the end of the Summer season. The target for 2019: thanks to an ambitious growth plan, carry 20 million passengers with 100 aircraft. AIR FRANCE-KLM 22 AIR FRANCE-KLM 23

  • Page 28
    ... by the in-house Participatory Innovation Approach. This innovation dynamic was also reflected in the launch in Singapore of a joint-innovation center, in partnership with Ramco Systems, a software product and services company specialized in aeronautics. 2 1 AIR FRANCE-KLM 24 AIR FRANCE-KLM 25 3

  • Page 29
    ...name nor nationality, they cannot access education or health services. This initiative is within the framework of a wider partnership between KLM and Unicef to respect and support children's rights. klmtakescare.com (3) Result of a regular survey carried out by Unicef in 2013. AIR FRANCE-KLM 26 AIR...

  • Page 30
    2015 Annual Report realized by Air France-KLM Communications Department Design and production: . Photo credits: Air France-KLM Photo Library - Fondation Air France © AuditionSolidarité - Air France Industries KLM Engineering & Maintenance © Patrick Delapierre. Illustrations / pictos: © Damien ...

  • Page 31
    This is not an annual report but a document of the future Volume 3 Getaways

  • Page 32
    ... a short business trip or for the adventure of a life-time, the unrivalled Air France-KLM experience awaits you. 06 WINDOWS OPEN TO THE WORLD 09 NEW LINKS BETWEEN YOU AND THE WORLD 14 THE ART OF LOW-COST TRAVEL 16 EXPLORING EUROPE 18 THE FRENCH REGIONS AS THE CROW FLIES 20 EXPLORING THE WORLD...

  • Page 33
    KEY FIGURES KEY FIGURES World-wide destinations 20 183 12 22 55 3 25 320 destinations in 114 countries in 2016 Air France-KLM is the No. 1 in terms of intercontinental traffic on departure from Europe 89.8 AIR FRANCE-KLM 4 million passengers carried in 2015 2 global hubs at Paris-Charles ...

  • Page 34
    ...-KLM HUBS AIR FRANCE-KLM HUBS Windows open to the world The dual intercontinental hubs of Paris-Charles de Gaulle and Amsterdam-Schiphol constitute the beating heart of the Air France-KLM global network. They resound with all the languages and histories of mankind, be they big or small. Travelers...

  • Page 35
    Genoa New links between you and the world Discover the services offered this summer by Air France-KLM on departure from new airports, supplementing its global offer. Find all the Group's destinations and flights at www.airfranceklm.com. AIR FRANCE-KLM 8 AIR FRANCE-KLM 9

  • Page 36
    ... Salt Lake City / United-States New York, the little known New Getting there â- Up to 3 flights a week on departure from Amsterdam-Schiphol, operated by KLM â- Travel on board an A330-200 "Best State For Business", according to Forbes For the fifth time in six years, Utah is top of the list of...

  • Page 37
    ... YOU AND THE WORLD NEW LINKS BETWEEN YOU AND THE WORLD Astana, the intriguing Tehran, the bountiful Tehran / Iran New Getting there â- 3 flights a week on departure from Paris-Charles de Gaulle, operated by Air France â- Travel on board an Airbus A340 X 50 Growth in Tehran's population since...

  • Page 38
    ... reinforcing its presence, with five new Boeing 737s and five new destinations (Lisbon, Valencia, Agadir, Faro and Rhodes). New Getting there â- 5 flights a week on departure from Lyon, operated by Transavia â- Travel on board a Boeing 737 Lisbon / Portugal AIR FRANCE-KLM 14 AIR FRANCE-KLM 15

  • Page 39
    ... and richest historical centers in Spain, a monument on the list of Unesco World Heritage Sites (the Silk Exchange), Europe's number one container port. New Getting there â- Up to 4 flights a week on departure from Paris-Charles de Gaulle, operated by Air France(1) â- Travel on board an Embraer...

  • Page 40
    ...Corsica's natural beauty. Travel by waving a magic wand For La Navette's 20th anniversary, HOP! Air France is reinventing this unique product in Europe. After Bordeaux, Marseille, Nice and Toulouse, it is Montpellier's turn to become a La Navette route on departure from Paris-Orly, with an aircraft...

  • Page 41
    ... enables its members to offer you more frequencies and innovative common products (like, for example, the "passes" for some regions). In 2016, for the second year running, SkyTeam was named Airline Alliance of the Year by Air Transport News. A perfect way to celebrate this major partnership dating...

  • Page 42
    ...72 M WINGSPAN: 79.75 M Medium-haul fleet AIRBUS A318 / A319 / A320 / A321 AIR FRANCE: 17 / 38 / 43 / 20 SEATS: 131-138 / 142-165 / 178-200 / 212 SPEED: M 0.78 LENGTH: 31.45 M / 33.84 M / 37.57 M / 44.51 M WINGSPAN: 34.10 M BOEING 737-700 / 800 / 900 KLM: 18 / 25 / 5 SEATS: 132 / 174 / 189 SPEED...

  • Page 43
    2015 Annual Report realized by Air France-KLM Communications Department Design and production: . Photo credits: Air France-KLM Photo Library - Getty Images. Illustrations/pictos: © Damien Gautier. This document has been printed by Print Alliance on Magno natural paper. www.airfranceklm.com @...