Aetna 2012 Annual Report Download - page 17

Annual Report- Page 11
Membership
Health Care’s membership at December 31, 2012 and 2011 was as follows:
2012 2011
(Thousands) Insured ASC Total Insured ASC Total
Medical:
Commercial 4,673 11,626 16,299 4,758 11,868 16,626
Medicare 448 — 448 398 — 398
Medicaid 399 858 1,257 436 836 1,272
Medicare Supplement 238 — 238 163 — 163
Total Medical Membership 5,758 12,484 18,242 5,755 12,704 18,459
Consumer-Directed Health Plans (1) 2,550 2,387
Dental:
Commercial 4,696 7,254 11,950 4,724 7,347 12,071
Medicare and Medicaid 243 453 696 194 458 652
Network Access (2) — 969 969 — 947 947
Total Dental Membership 4,939 8,676 13,615 4,918 8,752 13,670
Pharmacy:
Commercial 8,002 8,177
Medicare PDP (stand-alone) 479 427
Medicare Advantage PDP 203 189
Medicaid 107 27
Total Pharmacy Benefit Management Services 8,791 8,820
(1) Represents members in consumer-directed health plans who also are included in Commercial medical membership above.
(2) Represents members in products that allow these members access to our dental provider network for a nominal fee.
Total medical membership at December 31, 2012 decreased compared to December 31, 2011, reflecting a decline in
Commercial ASC membership due to lapsed customers and in-group attrition that exceeded new sales. This
decrease was partially offset by membership growth in our Medicare Supplement and Medicare Advantage
products.
Total dental membership at December 31, 2012 decreased compared to December 31, 2011 primarily due to lapsed
customers that exceeded new sales in the Commercial ASC business.
Total pharmacy benefit management services membership decreased at December 31, 2012 compared to December
31, 2011 primarily due to a decrease in Commercial enrollment which was partially offset by growth in our
Medicaid and Medicare businesses.
GROUP INSURANCE
Group Insurance primarily includes group life insurance products offered on an Insured basis, including basic and
supplemental group term life, group universal life, supplemental or voluntary programs and accidental death and
dismemberment coverage. Group Insurance also includes: (i) group disability products offered to employers on
both an Insured and an ASC basis, which consist primarily of short-term and long-term disability insurance (and
products which combine both), (ii) absence management services offered to employers, which include short-term
and long-term disability administration and leave management, and (iii) long-term care products that were offered
primarily on an Insured basis, which provide benefits covering the cost of care in private home settings, adult day
care, assisted living or nursing facilities. We no longer solicit or accept new long-term care customers.