Aetna 2003 Annual Report Download - page 37

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35
DirectSERVICE
Investment Program
Current shareholders and new
investors can purchase common
shares of Aetna and reinvest
cash dividends through
EquiServe Trust Company, N.A.
All inquiries for materials or
information about this program
should be directed to EquiServe
at 1-800-446-2617.
Other Shareholder Inquiries
Office of the
Corporate Secretary
Aetna Inc.
151 Farmington Avenue, RC4A
Hartford, CT 06156-3215
860-273-3945
Aetna Stock Option Participants
Aetna Employee Stock
Purchase Plan Participants
Employees with outstanding
stock options should address all
questions to UBS Financial
Services, Inc. (UBS) regarding
their accounts, outstanding
options or shares received
through option exercises.
Employees participating in the
Employee Stock Purchase Plan
also should contact UBS with
questions on their accounts.
UBS Financial Services, Inc.
Corporate Employee
Financial Services
300 Lighting Way, 6th Floor
Secaucus, NJ 07094-3672
1-888-793-7631 or
1-800-238-6247
Online Access
http://www.ubs.com/cefs/aet
The Audit Committee can
be confidentially contacted by
those wishing to raise concerns
or complaints about the
company’s accounting, internal
accounting controls or auditing
matters by calling AlertLine®,
an independent toll-free
service, at 1-888-891-8910
(available seven days a week,
24 hours a day), or by writing
to: Corporate Compliance,
P.O. Box 370205, West
Hartford, CT 06137-0205.
Anyone wishing to make their
concerns known to Aetna’s
nonmanagement Directors or
to send a communication to
the entire Board may contact
the Aetna Director who
presides over both the
nonmanagement Directors’
and the independent
Directors’ sessions (currently
Michael H. Jordan) by
writing to Mr. Jordan at
P.O. Box 370205, West
Hartford, CT 06137-0205.
All communications will
be kept confidential and
forwarded directly to the
Presiding Director or Board,
as applicable. To contact
Aetna’s management Directors,
you may write to Dr. Rowe
at Aetna Inc., 151 Farmington
Avenue, Hartford, CT 06156.
Aetna mails quarterly
financial results only to those
shareholders who request
copies. Shareholders may
call 1-800-237-4273 to listen
to the company’s quarterly
earnings release and dividend
information, and to request
faxed or mailed copies of
the quarterly results.
Investor Relations
Securities analysts and
institutional investors
should contact:
David W. Entrekin
Vice President
Phone: 860-273-7830
Fax: 860-273-3971
E-mail address:
[email protected]
Shareholder Services
EquiServe Trust Company,
N.A. maintains a telephone
response center to service
registered shareholder accounts.
Registered owners may contact
the center to inquire about
replacement dividend checks,
address changes, stock transfers
and other account matters.
EquiServe
Trust Company, N.A.
P.O. Box 43069
Providence, RI 02940-3069
1-800-446-2617
For direct deposit of dividends,
registered shareholders may call
EquiServe at 1-800-870-2340.
Registered shareholders
with e-mail addresses can
send account inquiries
electronically to EquiServe
at http://www.equiserve.com.
Additionally, registered
shareholders now have available
online access to their accounts
through the Internet at
EquiServe’s Web site at
http://www.equiserve.com.