Ace Hardware 2015 Annual Report Download - page 23

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Ace’s corporate headquarters, for training on
strategies and systems, and made sure store
staff got online training through Helpful 101 and
201, a practice they continue.
The results speak for themselves. Sales are up,
and customers love the convenience of having
an Ace Hardware right in their favorite grocery
store. “It’s a key point of difference from our
competitors,” says Jack, “and it gives us the
edge against other grocery stores.”
Robert and Jack have big plans for Greer’s
future with Ace. They’ll be opening a third
Ace at their new Bay Minette, Ala., store in the
spring of 2016 and intend to bring Ace into
even more of their stores. They also plan on
further developing their fledgling B2B business
by supplying local organizations with Ace
merchandise. “We’re excited,” says Jack. “The
Ace people are great, their culture’s great and
it makes a great fit with ours. That pretty much
sums it up.”
“Ace came up with a plan,
we integrated it into our
supermarket, and it’s
done well.”
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