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Part I
Item 1. Business
CORPORATE BACKGROUND
General
ADP ®was founded in 1949 on an innovative idea: to help business owners focus on core business activities by relieving them of certain administrative
tasks such as payroll. Automatic Data Processing, Inc. was incorporated in the State of Delaware in June 1961 and completed its initial public offering in
September 1961. A pioneer in business process outsourcing, today we are one of the world’s leading providers of human capital management (“HCM”) solutions
to employers, offering solutions to businesses of all sizes, whether they have simple or complex needs. We serve more than 650,000 clients in more than 110
countries and territories. Our common stock is listed on the NASDAQ Global Select Market® under the symbol “ADP.”
When we refer to “we,” “us,” “our,” “ADP,” or the “Company” in this Annual Report on Form 10-K, we mean Automatic Data Processing, Inc. and its
consolidated subsidiaries.
Available Information
Our corporate website, www.adp.com, provides materials for investors and information about our services. ADP’s Annual Reports on Form 10-K,
Quarterly Reports on Form 10-Q, Current Reports on Form 8-K, all amendments to those reports, and the Proxy Statement for our Annual Meeting of Stockholders
are made available, free of charge, on our corporate website as soon as reasonably practicable after such reports have been filed with or furnished to the Securities
and Exchange Commission (“SEC”) and are also available at the SEC’s website at www.sec.gov. The content on any website referenced in this filing is not
incorporated by reference into this filing unless expressly noted otherwise.
BUSINESS OVERVIEW
ADP s Mission and Strategy
ADP’s mission is to power organizations with insightful solutions that drive business success. Our commitment to service excellence lies at the core of
our relationship with each of our clients, whether a small, mid-sized or large organization, in one or multiple countries. We innovate to deliver new solutions that
anticipate client needs in all of our markets. We help businesses focus on and optimize the most important investment they make their investment in their people.
From recruitment to talent management to retirement, our combination of expertise and technology offers insights that help our clients leverage HCM to drive
better business results.
Our business strategy is based upon the following three strategic pillars, which are designed to position ADP as the global market leader in technology-
enabled HCM services:
grow a complete suite of cloud-based HCM solutions;
grow and scale our market-leading Human Resources (“HR”) Business Process Outsourcing solutions by leveraging our platforms and processes; and
leverage our global presence to offer clients HCM solutions where they do business.
Reportable Segments
ADP’s two reportable business segments are Employer Services and Professional Employer Organization (“PEO”) Services. For financial data by
segment and by geographic area, see Note 13 to the “Consolidated Financial Statements” contained in this Annual Report on Form 10-K.
EmployerServices. Our Employer Services segment offers a comprehensive range of HR Business Process Outsourcing and technology-enabled HCM
solutions. These offerings include:
Payroll Services
Benefits Administration
Talent Management
HR Management
3