ADP 1999 Annual Report Download - page 15

asset managers. In ’99 we distributed proxies and tabulated votes on
behalf of our clients’ holdings in more than 70 countries. In addition,
ICS began processing beneficial proxy services for large cap issuers
in the domestic market of The Netherlands.
Where We’re Going
ADP Brokerage Services enters ’00 with a set of strategic initiatives
which will strengthen our position as a premier provider of securities
processing and investor communication services worldwide.
Foremost, we will continue to provide more value-added services
across all of our businesses. New and enhanced products help to
build client satisfaction and present fresh referral opportunities, as
well as new streams of revenue.
We also will continue to maximize the synergies of our brokerage
processing and investor communication lines of business to deliver
more tightly integrated, enterprise-wide solutions.
Additionally, we intend to accelerate the growth of our interna-
tional proxy services business. Already in development is a domestic
proxy product for clients in the United Kingdom, and similar proxy
solutions are planned for markets in Germany, Spain, and Japan.
As the Internet becomes a preferred delivery system for products
and services in the marketplace, we aim to be the vendor of choice
for corporations, banks, brokerages, and mutual funds who opt to
offer on-line services. All of our lines of business are expanding their
Internet offerings.
Above all else, ADP Brokerage Services is committed to delivering
an unrivaled level of World Class Service that translates into
improved performance for our clients. It is our belief that service,
ultimately, is the greatest differentiator among competitors in the
global marketplace.
Last year, we also entered into a marketing agreement with
Comprehensive Software Systems, Ltd. to market their BrokerViewTM
desktop product for retail brokers and trading desk personnel.
Essentially, it puts at the fingertips of a broker or financial consultant
valuable real-time information, so they can manage their customers’
investments.
ADP has spent
the past year
linking this
browser-based
productivity tool
with our back-
office system.
Soon, clients
will be able
to use it to integrate customer account information, stored in a
back-office environment, with contact management and portfolio
management systems.
Global Services
ADP Brokerage Services also is expanding globally and has a strong
product set for the international arena. Today, we serve brokerage
and banking clients in 20 countries, processing their transactions
in most currencies. Thirteen of the top 15 global banks use our
transaction processing services.
Our Wilco International subsidiary is a leader in the development
of global processing and settlement systems for international securi-
ties. It offers the highly-functional and superior GlossSM product set
with specific features for North America, Europe, Asia, and emerging
markets.
In ’99, we made two acquisitions which will aid global expansion.
We purchased Leading Edge Technologies, a supplier of software
solutions to traders in the mortgage-backed securities market, and
acquired OMR Systems, a leading provider of global trade processing
solutions for financial institutions worldwide.
ADP Global Proxy Services satisfies the proxy voting requirements
of investors and financial services firms around the world. A number
of our proxy clients are very large custodial banks, whose customers
are public and private pension funds, mutual funds and international
“ADP’s clear intention is to grow globally.”
— Art Weinbach