WellPoint 2010 Annual Report Download

Download and view the complete annual report

Please find the complete 2010 WellPoint annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 36

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36

Taking the Lead
Making Health Care Work for Our Customers
2010
Summary Annual Report

Table of contents

  • Page 1
    Taking the Lead Making Hmalth Carm Work for Our Custommrs 2010 Summary Annual Rmport

  • Page 2
    It takms a Leader...WHAT MAKES US WELLPOINT WellPoint is committed to improving the lives of the people we serve and the health of our communities. Our more than 37,000 associates work every ...

  • Page 3
    ...-with more than 33 million members in our affiliated health plans, and a total of more than 69 million individuals served through our subsidiaries, WellPoint is uniquely positioned to help drive changes in the health care delivery system that will improve health care value for everyone. We have the...

  • Page 4
    We Understand... 2 2010 SUMMARY ANNUAL REPORT

  • Page 5
    ... aue undeu way in the tuansfoumation of health caue. Change is an inherent part of progress. Drawing on our in-depth experience, WellPoint is working to drive innovation and help people navigate a changing health care system. Through forums such as healthychat.com and makinghealthcarereformwork.com...

  • Page 6
    We Will Apply... 4 2010 SUMMARY ANNUAL REPORT

  • Page 7
    ... made a long-term commitment to continuously improve the effectiveness and efficiency of everything we do, and we call it Building a Better WellPoint (BABW). BABW will ultimately provide greater health care value at lower costs for the more than 33 million members in our health plans. We aue...

  • Page 8
    We Will Improve... 6 2010 SUMMARY ANNUAL REPORT

  • Page 9
    ...HEALTH CARE fou all ouu membeus and be a shining example fou the industuy. Through partnerships and pilots, we're blazing a trail to a healthier tomorrow. And by implementing key reform provisions early-such as dependent coverage to age 26- our health plans are helping ensure each person we serve...

  • Page 10
    ... this strategy supports a long-term earnings per share growth rate target of at least 10 percent. Let me outline for you how we are positioning WellPoint for future success. 8 2010 SUMMARY ANNUAL REPORT

  • Page 11
    ...administrative efficiency while continuing to provide good customer service. During 2010, we reduced our selling, general and administrative expenses by ... continue to grow is the Senior business. We recently completed an annual open enrollment period for our Medicare Advantage products, and we expect...

  • Page 12
    ... programs to help modernize and increase the coordination of care for our members. In this report, you will read about many other initiatives that will enable us to continue powering healthier ..., shareholders and associates. Angela F. Braly Chair, President and CEO 10 2010 SUMMARY ANNUAL REPORT

  • Page 13
    Financial and Membeuship Highlights The information presented below is as reported in WellPoint's 2010 Annual Report on Form 10-K. 34.1 34.8 35.0 $65.0 33.7 33.3 15.0% $58.8 15.0% 15.3% 2010 $61.2 $61.3 TOTAL REVENUE TOTAL MEDICAL MEMBERSHIP SELLING, GENERAL AND ADMINISTRATIVE EXPENSE...

  • Page 14
    ... deliver better care to members, and provide greater value to our customers and shareholders. WellPoint is the nation's largest health benefits company in terms of medical enrollment, with more... which provide administrative efficiency and enhanced product value. 12 2010 SUMMARY ANNUAL REPORT

  • Page 15
    ... Group 46% National Accounts 21% Self-Funded 59% Customer Base: 2010 Medical Membership (in millions) Local Group National Accounts (including BlueCard) ...Federal Employee Program Senior 15.2 11.7 1.9 1.8 1.4 1.3 2010 Specialty Membership Behavioral Health Life and Disability Dental Managed Dental ...

  • Page 16
    ..., technology links consumers with valuable health information. As a sponsor of text4baby, WellPoint supports this nationwide mobile-health initiative for expectant moms, designed to help improve maternal... video featuring Bob Harper gives the basics to healthier living. 14 2010 SUMMARY ANNUAL REPORT

  • Page 17
    Dr. Abernathy Pediatuician Du. Ted Abeunathy has seen many positive changes in health caue, especially with immunizations and eauly detection. He acknowledges the impoutance of the Anthem fuee well-baby exam, a physical exam and developmental evaluation, along with anticipatouy guidance fou pauents....

  • Page 18
    ... people surviving cancer, and understanding what comes after treatment can be confusing. WellPoint collaborated with the UCLA Cancer Survivorship Center, the National Coalition for Cancer Survivorship... can benefit from real-time management and proactive intervention. 16 2010 SUMMARY ANNUAL REPORT

  • Page 19
    Gretchen and Sharon Nuuse case manageu Guetchen assists membeus dischauged fuom the hospital. She helped Steve caue fou his wife, Shauon, who expeuienced complications fuom Cuohn's disease, uesulting in multiple hospital admissions. Guetchen talked Steve though eveuything he needed to betteu help ...

  • Page 20
    ...in health care costs and improve value. 18 2010 SUMMARY ANNUAL REPORT EMERGENCY ROOM UTILIZATION MANAGEMENT Our Emergency Room Utilization Management... reform, the need for Medicaid efficiency has never been greater. WellPoint's State Sponsored Business (SSB) has created opportunities to partner with...

  • Page 21
    Bernice and Gladys Nuuse case manageu Gladys helps membeus who auen't managing theiu diseases puopeuly. Beunice, a membeu with asthma, high blood puessuue, congestive heaut failuue and diabetes, fell into this categouy. Gladys helped Beunice get on tuack. Afteu getting sick at chuuch, Beunice ...

  • Page 22
    ...impuove health caue QUALITY fou ouu customeus. INTEGRATED RESEARCH NETWORK WellPoint is working with physicians and other providers through the Integrated ... to share best practices in patient safety. 20 2010 SUMMARY ANNUAL REPORT ® MYHEALTH ADVANTAGE Through proactive, targeted messaging to ...

  • Page 23
    Amy and Teresa Amy, a nuuse case manageu who wouks with neonatal/pediatuic patients, is passionate about helping membeus. Teuesa, the motheu of a puematuue baby, whose husband had a stuoke two weeks afteu the baby came home, says Amy's help was puiceless. Amy puovided vital infoumation and uesouuces...

  • Page 24
    ...we take caue of ouu CUSTOMERS, we take caue of ouu SHAREHOLDERS. OUR MISSION WellPoint's mission is to improve the lives of the people we serve and the health of... Integrity • Personal Accountability for Excellence • One Company, One Team • Continuous Improvement 22 2010 SUMMARY ANNUAL REPORT

  • Page 25
    23

  • Page 26
    It takes Commitment... 24 2010 SUMMARY ANNUAL REPORT

  • Page 27
    ... the health of our communities. We do this through the work of each and every one of our associates, through the philanthropic efforts of the WellPoint Foundation, through our diversity and inclusion initiatives, and by implementing environmentally responsible business practices. 25

  • Page 28
    ... of our affiliated health plans and our associates who live and work in the communities we serve. Through our annual Community Service Day, WellPoint associates volunteer their time to complete meaningful projects for local organizations and charities in their states. 26 2010 SUMMARY ANNUAL REPORT

  • Page 29
    In 2010, thousands of WellPoint associates, family and friends, registered to participate in 207 projects across 29 states and more than 100 cities. The annual event beautified dozens of green spaces; created community gardens in areas with limited access to fresh fruits and vegetables; painted and ...

  • Page 30
    Consolidated Balance Sheets (In millions, except shaue data) 2010 Decembeu 31 2009 Assets Cuuuent assets: Cash and cash equivalents ... in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2010 Annual Repout on Foum 10-K. 28 2010 SUMMARY ANNUAL REPORT

  • Page 31
    ...Yeaus Ended Decembeu 31 (In millions, except peu shaue data) 2010 2009 2008 Revenues Puemiums Administuative fees Otheu uevenue Total opeuating uevenue Net...uead in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2010 Annual Repout on Foum 10-K. 29

  • Page 32
    Consolidated Statements of Cash Flow (In millions) 2010 $ 2,887.1 (194.1) 39.4 1.9 - 101.8 497.7 103.1 21.1 95.3 136.0 (28.1) 109.7 5.1 (320.1) (330.7) (158.6) (58.2) ...financial statements and accompanying notes included in WellPoint's 2010 Annual Repout on Foum 10-K. 30 2010 SUMMARY ANNUAL REPORT

  • Page 33
    Boaud of Diuectous Angela F. Braly 3 Chair of the Board, President and Chief Executive Officer Lenox D. Baker, Jr., M.D. Former President, Mid-Atlantic Cardiothoracic Surgeons, Ltd. Susan B. Bayh 5 Attorney at Law Sheila P. Burke 4,5 Senior Research Faculty, John F. Kennedy School of Government, ...

  • Page 34
    ... and browse the site to download reports electronically. An electronic version of this report is also available at www.wellpoint.com/annualreport/2010. Investor and Shareholder Information Shareholders may receive, without charge, a copy of WellPoint, Inc.'s Annual Report on Form 10-K, including...

  • Page 35
    Annual Report Design by Curran & Connors, Inc. / www.curran-connors.com About WellPoint, Inc. WellPoint works to simplify the ... care to members, and provide greater value to our customers and shareholders. WellPoint is the nation's largest health benefits company in terms of medical enrollment,...

  • Page 36
    WellPoint, Inc. 120 Monument Circle Indianapolis, IN 46204 www.wellpoint.com