WellPoint 2009 Annual Report Download

Download and view the complete annual report

Please find the complete 2009 WellPoint annual report below. You can navigate through the pages in the report by either clicking on the pages listed below, or by using the keyword search tool below to find specific information within the annual report.

Page out of 36

  • 1
  • 2
  • 3
  • 4
  • 5
  • 6
  • 7
  • 8
  • 9
  • 10
  • 11
  • 12
  • 13
  • 14
  • 15
  • 16
  • 17
  • 18
  • 19
  • 20
  • 21
  • 22
  • 23
  • 24
  • 25
  • 26
  • 27
  • 28
  • 29
  • 30
  • 31
  • 32
  • 33
  • 34
  • 35
  • 36

Delivering solutions
2009 SUMMARY ANNUAL REPORT

Table of contents

  • Page 1
    Delivering solutions 2009 SUMMARY ANNUAL REPORT

  • Page 2
    ... make quality health care more affordable, more accessible and simpler to manage. Helping more people achieve what they value above all - peace of mind. That's WellPoint. That's why we're here.

  • Page 3
    I want to spend more time with my patients. Access to high-quality hospitals and doctors is a priority. ADRIAN DOUGLASS, MD Physician W E L L P O I N T, I N C . 1

  • Page 4
    I just want to dribble the ball in soccer without being short of breath. Access to the right asthma medication is important to me. DECLAN MCLAUGHLIN Member 2 W E L L P O I N T, I N C .

  • Page 5
    I want to be able to play with my kids. Access to health care programs is a necessity. ANNETTE ADAMS Member W E L L P O I N T, I N C . 3

  • Page 6
    I want to balance what is good for our employees and our company. Providing affordable health care benefits is a top priority. HENRY J. DUDEK Customer 4 W E L L P O I N T, I N C .

  • Page 7
    I want to live my life to the fullest. Finding ways to stay healthy is more important to me now than ever. JOHN HICKS Senior Member W E L L P O I N T, I N C . 5

  • Page 8
    I have to meet the needs of my clients. My customers demand affordable access to health care. BRYAN BRENNER Broker 6 W E L L P O I N T, I N C .

  • Page 9
    I want to ensure all babies are born healthy. Partners that care about the community will make a real difference. TANYA HANN Director, March of Dimes W E L L P O I N T, I N C . 7

  • Page 10
    ... financial statements and accompanying notes and Management's Discussion and Analysis of Financial Condition and Results of Operations included in WellPoint's 2009 Annual Report on Form 10-K. Certain prior year amounts have been reclassified to conform to current year presentation. TOTAL REVENUE...

  • Page 11
    TO OUR SHAREHOLDERS, CUSTOMERS AND COMMUNITIES In 2009, our company and the people and communities we serve faced the most challenging economy in a generation. Throughout this difficult time, WellPoint performed solidly and delivered for our customers and our shareholders. We are dedicated to our ...

  • Page 12
    ...thought we couldn't be a better company. We believe we can build a better WellPoint. So we're making key investments in our business to offer the best possible...to our customers and members. As you can see throughout this report, we're focused on making health benefits more affordable, improving ...

  • Page 13
    ... the health care system for the American people. As WellPoint moves forward, our entire team is focused on managing ...lives of the people we serve and the health of our communities, something that inspires WellPoint associates and me every day. Angela F. Braly Chair of the Board, President and Chief Executive ...

  • Page 14
    Cost is perhaps the single biggest challenge in health care today. At WellPoint, we know that to avoid compromising quality, the solution is in a combination of prevention and efficiency. We're supporting both with a variety of programs designed ...

  • Page 15
    ... to improve their employees' health. Feedback from some of our largest customers led to the creation of the Client Health Index. A natural evolution from WellPoint's Member Health Index, CHI provides a method to calculate the health of members at an employer-specific Total Index Points 80 60 40 20...

  • Page 16

  • Page 17
    ...their vision needs met. More than 2,000 students were helped in 2009 when the van made stops for WellPointaffiliated health plans in Indiana, ...have on your health and the health of those in your social network. WellPoint is working with Bob Harper from The Biggest Loser to highlight the importance of...

  • Page 18
    The highest quality health care is of much less value if it's not accessible to those who need it most. Accessibility is central to what WellPoint seeks to offer - with a range of innovative programs and benefits, we're working to help make sure members and communities have the resources they ...

  • Page 19
    ... want a fully integrated health care model that incorporates medical, behavioral, disability, wellness and EAP programs. To meet this need, WellPoint developed the Integrated Care Management model (ICM). ICM is member/ family-centric and is a metricsbased care management program. It includes...

  • Page 20
    ... an oral tablet for the member. A breast cancer diagnosis can be one of the most difficult and confusing times in a person's life. WellPoint's breast cancer care program is designed to give members guidance and information that will increase communications between the caregiver and the patient. In...

  • Page 21

  • Page 22
    In health care, complexity is the enemy of quality. In 2009, WellPoint continued to create new ways to make it simpler, for members and providers alike, to maintain healthy lives. From online tools to home delivery programs, ...

  • Page 23
    PAT I E N T- C E N T E R E D MEDICAL HOME members to access comprehensive, coordinated care through a personal health care team. An enhanced payment model supports more personalized care from physicians, while providing better access to a care team that helps them navigate the health care system in...

  • Page 24

  • Page 25
    D A I LY M E D For members AVA I L I T Y Doctors want to spend more time on care and less time who suffer from chronic conditions, trying to remember when or how to take six or more medications a day is a way of life. That's why our State Sponsored Business has teamed with Arcadia HealthCare, ...

  • Page 26
    ...BlueCard â- Self-Funded 54% â- Fully Insured 46% * At December 31, 2009 M I S S I O N To improve the lives of the people we serve and the health of our communities. 33.7 24 W E L L P O I N T, I N C . million WellPoint's affiliated health plans have among the most diverse customer bases in the...

  • Page 27
    Our customer base 2009 MEDICAL MEMBERSHIP (In millions) LOCAL GROUP NATIONAL ACCOUNTS INDIVIDUAL STAT E SPONSORED FEDERAL EMPLOYEE PROGRAM SENIOR 2 0 0 9 S P E C I A LT Y M ...we manage. BlueCard® Members of Blue plans not owned by WellPoint who receive health care services in our Blue plan states. ...

  • Page 28
    WellPoint's commitment to corporate and social responsibility aligns inherently with the principles of the company's mission. We work to improve the lives of the people we ...

  • Page 29
    ... is most evident on the company's annual Community Service Day in locations across the country. Thousands of associates, their friends and their families come together to help the communities we serve through a variety of service projects. In 2009, WellPoint associates participated in 200 projects...

  • Page 30
    ..., reducing our corporate environmental footprint and improving the natural environment around us. by competition, and diversity and inclusion are important aspects of WellPoint's culture that position us as an employer of choice, industry leader, and trusted corporate partner in our communities...

  • Page 31
    ....0 5,479.4 (895.7) 21,431.7 $48,403.2 The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2009 Annual Report on Form 10-K. W E L L P O I N T, I N C . 29

  • Page 32
    ... the NextRx pharmacy benefit management subsidiaries. The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2009 Annual Report on Form 10-K. 30 W E L L P O I N T, I N C .

  • Page 33
    ....4) 784.5 153.3 (3,409.9) - 165.8 2,602.1 $«2,767.9 The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2009 Annual Report on Form 10-K. W E L L P O I N T, I N C . 31

  • Page 34
    BOARD OF DIRECTORS EXECUTIVE LEADERSHIP TEAM Angela F. Braly â- Chair of the Board, President and Chief Executive Officer Lenox D. Baker, Jr., M.D. ✤ President, Mid-Atlantic Cardiothoracic Surgeons, Ltd. Susan B. Bayh ✤ Attorney at Law Sheila P. Burke â- Senior Research Faculty, John F. ...

  • Page 35
    ... posted and browse the site to download reports electronically. An electronic version of this report is also available www.wellpoint.com/annualreport/2009. Investor and Shareholder Information Shareholders may receive, without charge, a copy of WellPoint, Inc.'s Annual Report on Form 10-K, including...

  • Page 36
    WellPoint, Inc. 120 Monument Circle Indianapolis, IN 46204-4903 www.wellpoint.com