WellPoint 2008 Annual Report Download

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2008 Summary Annual Report
Health. Care. Value.

Table of contents

  • Page 1
    Health. Care. Value. 2008 Summary Annual Report

  • Page 2
    ... financial statements and accompanying notes and Management's Discussion and Analysis of Financial Condition and Results of Operations included in WellPoint's 2008 Annual Report on Form 10-K. Certain prior year amounts have been reclassified to conform to current year presentation. TOTAL REVENUE...

  • Page 3
    TO OUR SHAREHOLDERS, CUSTOMERS AND COMMUNITIES In 2008, WellPoint faced both company-specific and broader economic challenges....to address quality, cost and coverage. I encourage you to review page 26 of this report, where you will find a summary of the four cornerstones of reform that we believe ...

  • Page 4
    .... Integrated, they strengthen our ability to help heal and prevent disease. Shared collectively, they inspire our people to constantly simplify their connection. These words tell WellPoint's story, and how we benefit our members' lives with better choices and control over their own well being...

  • Page 5
    Health. This is our most precious possession. Quality of life has no greater measure. Whether we help maintain it or bring about its return after sickness or injury, protecting our members - body and mind, with compassion and dignity - is core to WellPoint's mission. 6 W E L L P O I N T, I N C .

  • Page 6
    ... do the same. What's good for the individual creates a ripple effect, one that can ultimately extend through the health care system. Through WellPoint's range of plans, provider networks and wellness programs, we aim to strengthen this connection and start a health movement that helps contain costs...

  • Page 7
    ...'s broadest network of health care professionals - members can improve their health and lower health care costs today and in the future. WellPoint's 2008 acquisition of Resolution Health, Inc. added a powerful new tool, MyHealth Advantage, to help members receive the best care possible. The service...

  • Page 8
    ... why we do it. It expresses our service ethic that's present at each touch point. This is the heart of our culture, the soul of WellPoint's customer-first approach. We provide access to quality, affordable care and exceptional service to our members. It's that simple. 12...

  • Page 9
    ... a case management discharge manager, she helps to plan and direct the critical transition from intensive care to an outpatient or home setting. WellPoint's two health improvement indices are powerful benchmarks of our performance. Our Member Health Index tracks how well we manage improving members...

  • Page 10
    ... members make informed decisions about choosing a hospital when they face a complex condition, WellPoint designates a network of specialty care centers. The program identifies hospitals that have distinguished ...or other health care treatments and report spikes in adverse events - information ...

  • Page 11
    Value. This is the yardstick. This is the difference between one company and the next, the ratio between what members or customers get and what they pay. While value can be defined by premium rates and lists of services, it's also often conveyed through the intangibles - such as the passion we bring...

  • Page 12
    ...we introduced another tool allowing consumers to review their patient-doctor experiences using Zagat's trusted methodology. And in 2008, WellPoint and the WellPoint Foundation launched a collaboration with the X PRIZE Foundation to develop a $10 million competition for revolutionary new solutions to...

  • Page 13
    ...Lower selling, general and administrative expenses (SG&A) as a percentage of revenues allow us to offer more affordable products. That's why between 2000 and 2008, we reduced our SG&A expense ratio from 21.4 percent to 14.6 percent. At the same time, we invested for growth and launched new programs...

  • Page 14
    ...54,000 13,000 (31,000) (94,000) (206,000) 240,000 $2.5 billion OPERATING CASH FLOW * At December 31, 2008. 35M MEDICAL MEMBERS 24 W E L L P O I N T, I N C . WellPoint's affiliated health plans have some of the most diverse customer bases in the industry. Individual Individual customers under age...

  • Page 15
    ....1 4,387.6 156.1 22,990.4 $52,060.0 The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2008 Annual Report on Form 10-K. 26 W E L L P O I N T, I N C . W E L L P O I N T, I N C . 27

  • Page 16
    ....2 The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint's 2008 Annual Report on Form 10-K. 1,173.3 (244.4) (112.2) 325.1 (192.7) (332.9) - 616.2 (184.6) 22.5 (92.0) 50.6 (298.5) (264.7) (2.2) (768.9) (801...

  • Page 17
    BOARD OF DIRECTORS EXECUTIVE LEADERSHIP TEAM Larry C. Glasscock â- ✤ Chairman of the Board Angela F. Braly â- President and Chief Executive Officer Lenox D. Baker, Jr., M.D. ✤ President, Mid-Atlantic Cardiothoracic Surgeons, Ltd. Susan B. Bayh â- Attorney at Law Sheila P. Burke â-† Senior ...

  • Page 18
    ... posted and browse the site to download reports electronically. An electronic version of this report is also available www.wellpoint.com/annualreport/2008. Investor and Shareholder Information Shareholders may receive, without charge, a copy of WellPoint, Inc.'s Annual Report on Form 10-K, including...

  • Page 19
    WellPoint, Inc. 120 Monument Circle Indianapolis, IN 46204-4903 www.wellpoint.com WLP-AR-09