WellPoint 2003 Annual Report Download

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a time for quality
Anthem®
2003 summary annual report

Table of contents

  • Page 1
    Anthem ® 2003 summary annual report a time for qualit y

  • Page 2
    Cover: Students at Acres Green Elementary School in Littleton, Colorado, proudly display their pedometers, provided by Anthem Blue Cross and Blue Shield, that help them track their progress toward physical fitness. See page 23.

  • Page 3
    ... choice of health benefits we offer our customers. Quality in the ways we bring leadership to health care locally and nationally. For Anthem, 2003 was a year of continued growth and change. For our members, our employer customers, the health care professionals we collaborate with and the communities...

  • Page 4
    ..., customers and communities: We are pleased to report to you that 2003 was another outstanding year at Anthem as we continued...billion. Our net income increased to $774.3 million. Our pending merger with WellPoint Health Networks Inc., announced last fall, will create the nation's leading health ...

  • Page 5
    ... hospitals working hard to save lives and improve care. During 2003, we continued to lead the nation in quality improvement initiatives....anthem.com-was awarded the Webwatch seal for Web site integrity by Consumer Reports. We were the only health plan to earn this important designation. Information ...

  • Page 6
    ...addition, Money magazine-citing our continued growth and the potential of our merger with WellPoint-named Anthem one of its six "Best Stocks to Own in 2004." While...15 board members are independent directors. I am pleased to report that your board of directors took additional steps to ensure ...

  • Page 7
    .... He retired as chairman of the board of directors on May 12, 2003. Ben's retirement as chairman does not end his service to the company,..., Inc. became a public company. Today, with its pending merger with WellPoint Health Networks Inc., Anthem is poised to become the nation's leading health benefits...

  • Page 8
    Quality a time for page 6 ANTHEM, INC.

  • Page 9
    For more than 50 years, Christian Willaford has been cutting hair in his hometown of Urbanna, Virginia. And for all that time, Willaford has relied on Blue Cross and Blue Shield for his health benefits. Recently, Willaford battled prostate cancer. "They came through for me," he says of Anthem. "...

  • Page 10
    Quality 7:30 am Leadership in supporting free clinics and other health-related programs improves the health of the people of our communities. 11:15 am Broad choice of products and programs helps companies large and small provide quality benefits to their employees. page 8 ANTHEM, INC.

  • Page 11
    8:10 pm 3:45 pm Our innovative use of technology allows us to deliver personalized health information and distinctive service. We collaborate with health care professionals to provide our members with access to quality health care. ANTHEM, INC. page 9

  • Page 12
    ... they receive. Health care quality is the driving force behind our mission: To improve the health of the people we serve. In 2003, Anthem continued to collaborate with physicians and hospitals to share information, identify best practices and develop innovative prevention and treatment programs for...

  • Page 13
    ... clearly show better health for our members. Members with diabetes learned how to better manage their condition and stay healthier by getting annual eye and foot examinations, measuring blood glucose daily and controlling their blood pressure. Among heart failure patients, there was a 33 percent...

  • Page 14
    Judy Keraghan has never met Pat Foskitt. But for the last two years, Pat-a nurse case manager for Anthem Blue Cross and Blue Shield in New Hampshire-has been a positive presence in Judy's life. Judy, pictured here with her grandchildren, is an Anthem member who was contacted by Pat while recovering ...

  • Page 15
    ... care quality-and member health-are built around our ability to work closely with the hospitals and physicians who provide our members' care. In 2003, we believe we did this more successfully than ever before. Our programs are developed in cooperation with physicians and hospital leaders, who have...

  • Page 16
    ...Medicine, the University of Colorado School of Medicine, the University of Connecticut Health Center and the Yale School of Medicine. In addition, in 2003 Anthem held two medical forums-one on bone marrow transplantation, the other on surgery as a treatment for severe obesity. These meetings brought...

  • Page 17
    Wa r r e n M e t h e r d , M . D . Cincinnati, Ohio Anthem made decisions that helped the entire Ob/Gyn (Obstetrics/Gynecology) community, from the smallest practice to the largest. It certainly identifies them as a physician-friendly company, and one that sees the serious challenges to care here ...

  • Page 18
    ... health information and access to discounts on health-related products and services to our members. A program introduced in Virginia in 2003 gives Anthem members easy, convenient online access to information that helps them better understand numerous medical conditions, compare how hospitals perform...

  • Page 19
    ... claims are processed more efficiently. In Virginia, our Point of Care program handled more than 2.7 million electronic transactions from physicians' offices in 2003, up from 2 million in 2002. This year, we began offering secure online self-service tools for physicians, hospitals and other health...

  • Page 20
    The University of Virginia's Office of Telemedicine is making it easy to bring medical care to patients in rural Virginia. And in 2003, Anthem Blue Cross and Blue Shield provided a $250,000, five-year grant to help expand the program to serve more low-income patients. At 47 ...

  • Page 21
    ...from a variety of alternatives depending upon their individual preference and situation. During 2003, the first year for this product, small employers who chose Anthem ByDesign saved about $6 million collectively in annual health insurance premiums and on average, experienced a 12 percent savings in...

  • Page 22
    ... around the country? Danbury, Connecticut-based Ethan Allen Interiors, Inc. chose Anthem Blue Cross and Blue Shield. "We were seeing 25 percent annual increases in costs for our health benefits and prescription drug claims," says Jim Kotowski, director of benefits and retirement programs for the...

  • Page 23
    ... specialty businesses. Continuing growth in our total membership and our strong retention rate tell us our products are responding to customer needs. In 2003, we attracted new members to all our major products. Most significant was a 22 percent increase in individual members under 65 years old. We...

  • Page 24
    ...'s leading health benefits companies, we also have a special obligation to provide leadership to address the challenging issue of the uninsured. In 2003, this leadership was expressed in a wide variety of ways, some of them traditional and some highly innovative. Thousands of workers and retirees...

  • Page 25
    Childhood obesity has become a national epidemic at the same time schools have had to cut budgets for health and fitness programs. To get kids moving, Anthem Blue Cross and Blue Shield is sponsoring walking programs, including the Kids' Walking Challenge in Colorado. We awarded $1,000 grants to six ...

  • Page 26
    ... We also continued to respond to the various health and human service needs in our communities through United Way and its organizations. In 2003, we once again conducted dozens of local campaigns throughout our nine states. As a result, Anthem and its associates contributed more than $4.2 million to...

  • Page 27
    A unique collaboration is helping improve the use of technology at four Indianapolis neighborhood clinics so that they can provide more and better care to low-income men, women and children. The program is made possible through a grant from the Anthem Foundation, combined with the time and talents ...

  • Page 28
    At A n t h e m , i t i s a l w a y s t i m e f o r q u a l i t y. Quality page 26 ANTHEM, INC.

  • Page 29
    ...'s Discussion and Analysis of Financial Condition and Results of Operations included in Anthem's 2003 Annual Report on Form 10-K. Note 2: The information presented above is as reported in Anthem's 2003 Annual Report on Form 10-K and reflects the acquisition of Trigon Healthcare, Inc. after the...

  • Page 30
    ...par value $0.01, shares authorized-900,000,000; shares issued and outstanding: 2003, 137,641,034; 2002, 139,332,132 Additional paid in capital Retained earnings... audited consolidated financial statements and accompanying notes included in Anthem's 2003 Annual Report on Form 10-K. page 28 ANTHEM, INC.

  • Page 31
    ...D AT E D S TAT E M E N T S O F I N C O M E (In Millions, Except Per Share Data) Year Ended December 31 2003 2002 $11,941.0 962.2 87.3 12,990.5 260.7 30.4 0.7 13,282.3 9,839.4 2,506.6 98.5 30.2 - 12,474.7 807.6 255.2 3.3 $... included in Anthem's 2003 Annual Report on Form 10-K. ANTHEM, INC. page 29

  • Page 32
    ...AT E D S TAT E M E N T S O F C A S H F L O W S (In Millions) Year Ended December 31 2003 2002 $ 549.1 (30.4) (0.7) 157.0 63.3 2.2 4.7 (107.3) (5.5) 228.5 47.7 37.0 20.2 25.3 991.1 (5,059.8) 4,546.2 (789... accompanying notes included in Anthem's 2003 Annual Report on Form 10-K. page 30 ANTHEM, INC.

  • Page 33
    ... and Exchange Commission (which is Anthem's Annual Report to Shareholders). Anthem's Summary Annual Report and other information are also available on ... company's common stock as reported on the New York Stock Exchange Composite Tape for the periods indicated. 2003 First Quarter Second Quarter Third...

  • Page 34
    BOARD COMMITTEES, C O R P O R AT E O F F I C E R S A N D P R I N C I PA L O P E R AT I O N S Board Committees Audit Committee Victor S. Liss Chairman William B. Hart George A. Schaefer, Jr. John Sherman, Jr. Dennis J. Sullivan, Jr. Planning Committee Susan B. Bayh Chairperson Lenox D. Baker, Jr., ...

  • Page 35
    C O N SB OO LI AD RAT D E O D F B DA IR LA EN CT CO ER SS HEETS Larry C. Glasscock Allan B. Hubbard George A. Schaefer, Jr. Chairman, President and Chief Executive Officer Anthem, Inc. L. Ben Lytle President E&A Industries Victor S. Liss President and Chief Executive Officer Fifth Third ...

  • Page 36
    ATH-AR-04