Harris Teeter 2000 Annual Report Download

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PROGRESSIVE
Ruddick Corporation
2000 Annual Report
toward
our goals

Table of contents

  • Page 1
    PROGRESSIVE toward our goals Ruddick Corporation 2000 Annual Report

  • Page 2
    PROGRESSIVE in our approach Ruddick Corporation 2000 Annual Report

  • Page 3
    ... wholly owned subsidiaries - Harris Teeter, a leading regional supermarket chain, and American & Efird, one of the world's largest manufacturers and distributors of sewing thread for industrial and consumer markets. Ruddick Corporation 301 S. Tryon Street Suite 1800 Charlotte, NC 28202 704.372.5404...

  • Page 4
    1 2 6 10 14 18 19 20 Introduction Consistent Growth Enhanced Productivity Measurable Results Letter to Our Shareholders / Q&A Our Focus on Education Financial Highlights Index to Financials

  • Page 5
    ... approximately 22% of Ruddick's common shares were owned by associates as participants in the ESOP. Annual Meeting The Annual Meeting of the Shareholders of Ruddick Corporation will be held in the Auditorium, 12th Floor, Two First Union Center, College and Third Streets, Charlotte, NC on February 15...

  • Page 6
    ...Ruddick Corporation outlined a series of strategic initiatives aimed at marked improvement in three distinct areas: consistent growth, enhanced productivity... self-examination with a view toward improvement. We implement progressive ideas, looking toward the future strength of Ruddick Corporation....

  • Page 7
    Goal 1: Consistent Growth continued steady progress with more to come 2 Ruddick Corporation and Subsidiaries 2000 Annual Report

  • Page 8
    ... of the nine new stores opened during fiscal 2000 were in Atlanta, Georgia, where our total of 12 area stores now gives us an increased base of operations there.We also added another store to bring to five the number we now have in the Virginia Tidewater market. Harris Teeter is also pleased with...

  • Page 9
    ... at Harris Teeter to analyze customer information for target marketing interiors and shoes. New A&E business-to-business order and information management system for simplifying customer transactions Progressive moves in new markets 4 Ruddick Corporation and Subsidiaries 2000 Annual Report

  • Page 10
    ...non-core markets. Targeted sales and specially designed promotions allow us to offer customers incentives to do all their shopping at Harris Teeter. In anticipation of customer needs, we also developed Express Lane, our online shopping program which invites customers to order their groceries through...

  • Page 11
    Goal 2: Enhanced Productivity achieving higher quality and better systems 6 Ruddick Corporation and Subsidiaries 2000 Annual Report

  • Page 12
    ... give shoppers more control over the time they spend in the checkout line. And with only one cashier necessary to assist customers at four stations, self-checkout also allows Harris Teeter to better control costs. Each year our subsidiaries strive to report improvements in operating productivity...

  • Page 13
    ... department. American & Efird: Consolidation and Modernization Despite comparatively ï¬,at sales and the competitive environment, A&E reported annual operating profit only slightly lower than fiscal 1999. Consolidation from three to two dyeing and finishing facilities in North Carolina during...

  • Page 14
    ... to manage inventory and more efficient warehouse utilization 48.4 45.7 52.1 55.5 59.1 34.7 49.1 42.1 48.6 47.5 55% 45% 96 97 98 99 00 96 97 98 99 00 Harris Teeter Operating Profit In Millions of Dollars American & Efird Operating Profit In Millions of Dollars 2000...

  • Page 15
    Goal 3: Measurable Results continually striving to improve 10 Ruddick Corporation and Subsidiaries 2000 Annual Report

  • Page 16
    ...success at Harris Teeter is by asking our customers to tell us how we are doing. And we're doing a better job of listening. We provide a toll-free telephone number and an e-mail address and actively encourage customers to contact us. We do regular surveys and focus groups and shop our stores and our...

  • Page 17
    ... region. Continually analyze and evaluate the quality of service we provide Use ANETRACK® to measure A&E's performance against the competition New systems provide Harris Teeter store management with accurate and timely information 12 Ruddick Corporation and Subsidiaries 2000 Annual Report

  • Page 18
    ...we provide our customers.We also commission an independent research firm to carry out regular customer satisfaction surveys from which we can measure our year-over-year improvement in the professionalism of our sales staff, our customer relations and overall service and product quality. Another key...

  • Page 19
    ... northern Virginia/Washington, D.C. market because we believe it has been relatively underserved in the past. In addition, Harris Teeter has put into place more aggressive promotional, merchandising and advertising programs which we expect to have a positive impact on comparable store sales, as well...

  • Page 20
    ...to improve our customer service performance while at the same time enhancing our productivity; we are striving to better satisfy our customers as well as our shareholders. Gains from improving productivity allow us to reinvest more in promotional activities to drive our comparable store sales. We're...

  • Page 21
    ... end of fiscal 2000 was Express Lane, Harris Teeter's Internetbased shopping service designed for our busy customers who find online shopping simpler and more convenient. Express Lane was thoroughly tested at one store during the year and expansion is planned for 2001. American & Efird: Global...

  • Page 22
    ... review all strategic alternatives to enhance our value, including working closely with our subsidiary management teams to design and execute the best growth and profitability plans possible, always anticipating future changes and challenges. And we hope, over time, that the stock price will begin...

  • Page 23
    ... programs promoting academic and workplace education. funding to bring new technology and equipment into classrooms and to improve educational opportunities offered by schools. The program generates grants by donating a percentage of our customers' purchases of Harris Teeter private label items...

  • Page 24
    ... 1996 $ 2,142,501 83,143 Net Sales Total Operating Profit Earnings Before Interest, Taxes, Depreciation and Amortization (EBITDA) Net Income Net Income Per Share Basic Diluted Dividend Per Share Total Assets Long-Term Debt - Including Current Portion Shareholders' Equity Book Value Per Share 176...