WellPoint 2011 Annual Report Download

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Innovating for a
healthier tomorrow
2011 ANNUAL REPORT
HEALTHIER PEOPLE HEALTHIER SYSTEM HEALTHIER CUSTOMERS

Table of contents

  • Page 1
    Innovating for a healthier tomorrow 2011 ANNUAL REPORT HEALTHIER PEOPLE HEALTHIER SYSTEM HEALTHIER CUSTOMERS

  • Page 2
    ...to change how we meet the health care needs of seniors. CareMore, the newest addition to WellPoint's family of companies, reinvented how to improve senior health and their lives overall. The first... rates among diabetics are 60 percent lower. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 1

  • Page 3
    ...healthier tomorrow begins by investing in the lives of the people we serve. WellPoint is changing how care is provided to our affiliated health plan members and ... better coordination among care teams and better outcomes for members. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 2

  • Page 4
    ...Index CareMore Patient Centered Care WellPoint's mission is to improve ...2011. We are proud to be the first health benefits company to establish such an index. More importantly, we are proud that the Member Health Index has improved in each of the five years since its creation. 2011 ANNUAL REPORT...

  • Page 5
    ... 300 patients and save millions of dollars on patient care. It's successes like these that make working with our partners toward a shared goal so powerful. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 4

  • Page 6
    ...-Sights® Hospital Incentive Program now ties increases in hospital payments to their performance against nationally endorsed patient safety, evidence-based guidelines and patient satisfaction measures. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 5

  • Page 7
    ... Watson Patient Safety First Payment Innovation In 2011, IBM's Watson proved a computer can beat the best Jeopardy! champions. Now, WellPoint has partnered with IBM to develop and ... research facilities, treatment centers, and physicians. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 6

  • Page 8
    ... tools, certainty and flexibility they need to compete in a global economy. WellPoint and our affiliates focus on cost transparency, flexibility and affordability to ensure benefit... an average of nearly $1,000 in the cost of those services. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 7

  • Page 9
    ... GRID offers seamless access to dentists in participating plans' local Blue network and WellPoint's UniCare network. The strength of these networks, coupled with freedom from access ...dental health care solution for all of their employees. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 8

  • Page 10
    ...tools, certainty and flexibility they need to compete in a global economy. WellPoint and our affiliates focus on cost transparency, flexibility and affordability to ensure benefit...in more certainty for employers and more empowered employees. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 9

  • Page 11
    ...CEO To Our Shareholders, Customers and Communities: Total Revenue (In Billions) At WellPoint, our mission is to improve the lives of the people we serve and ...58.7 $60.7 2010 2011 Total Medical Membership (In Millions) 33.3 34.3 2010 2011 2011 ANNUAL REPORT Innovating for a healthier ...

  • Page 12
    ... network provides the game-changing products and competitive pricing that our customers have been asking for. Selling, General and Administrative Expense Ratio 15.1% 14.1% 2010 2011 2011 ANNUAL REPORT Innovating for a healthier tomorrow 11

  • Page 13
    ...36,000 associates. Looking back at last year, I am extraordinarily proud of the people of WellPoint. I believe that it is in the most challenging times that you learn what people are really..., Angela F. Braly Chair, President and CEO 2011 ANNUAL REPORT Innovating for a healthier tomorrow 12

  • Page 14
    F inancial and Membership Highlights 2011 ANNUAL REPORT Innovating for a healthier tomorrow 13

  • Page 15
    Financial and Membership Highlights continued 2011 ANNUAL REPORT Innovating for a healthier tomorrow 14

  • Page 16
    Consolidated Balance Sheets 2011 ANNUAL REPORT Innovating for a healthier tomorrow 15

  • Page 17
    Consolidated Balance Sheets continued 2011 ANNUAL REPORT Innovating for a healthier tomorrow 16

  • Page 18
    Consolidated Statements of Income 2011 ANNUAL REPORT Innovating for a healthier tomorrow 17

  • Page 19
    Consolidated Statements of Income continued 2011 ANNUAL REPORT Innovating for a healthier tomorrow 18

  • Page 20
    Consolidated Statements of Cash Flows 2011 ANNUAL REPORT Innovating for a healthier tomorrow 19

  • Page 21
    Consolidated Statements of Cash Flows continued 2011 ANNUAL REPORT Innovating for a healthier tomorrow 20

  • Page 22
    WellPoint at a Glance: Key Metrics BLUE LICENSED SUBSIDIARIES 2011 ANNUAL REPORT Innovating for a healthier tomorrow 21

  • Page 23
    WellPoint at a Glance: Customer Base Medical Members Blue Cross and/or Blue Cross Shield Licensees* California Colorado ...Hampshire New York Ohio Virginia Wisconsin * Service areas include these states and/or portions of these states 2011 ANNUAL REPORT Innovating for a healthier tomorrow 22

  • Page 24
    WellPoint at a Glance: Medical Members Membership 4% 4% 6% 5% 40% 14% 45% 22% Blue Cross and/or Blue Cross Shield Licensees* ... New York Ohio Virginia Wisconsin * Service areas include these states and/or portions of these states 60% 2011 ANNUAL REPORT Innovating for a healthier tomorrow 23

  • Page 25
    ...people stop smoking. The WellPoint Foundation also coordinates the company's annual Associate Giving Campaign. Backed by a 50 percent match from the Foundation, WellPoint associates pledged more than $6.8 million to six public health charities in 2011. 2011 ANNUAL REPORT Innovating for a healthier...

  • Page 26
    ... Each spring WellPoint associates, along with their friends and family members, donate their time to local projects through the company's annual Community Service Day. The 2011 effort took place... 132,200 pounds of food for those in need. 2011 ANNUAL REPORT Innovating for a healthier tomorrow 25

  • Page 27
    ... our word for it. WellPoint is frequently recognized for our commitment to diversity and inclusion. In fact, we've been named a top company by DiversityInc Magazine, Working Mother Magazine, and the National Association for Female Executives (NAFE), among others. 2011 ANNUAL REPORT Innovating for...

  • Page 28
    ... information about WellPoint is available at www.wellpoint.com. The Blue Cross and Blue Shield names and symbols and BlueCard are registered marks of the Blue Cross and Blue Shield Association, an association of independent Blue Cross and/ or Blue Shield Plans. 2011 ANNUAL REPORT Innovating for...

  • Page 29
    ... Robert L. Dixon, Jr. 1, 5 Senior Vice President & Chief Information Officer PepsiCo Julie A. Hill 1, 3, 4* Owner of The Hill Company Warren Y. Jobe Former Senior Vice President Southern Company 1, 4 2011 ANNUAL REPORT Innovating for a healthier tomorrow 28

  • Page 30
    ... Vice President, Clinical Health Policy and Chief Medical Officer *Executive Leadership team as of 4/1/12 Ken Goulet Executive Vice President, Employer, Medicaid, Individual and Specialty 2011 ANNUAL REPORT Innovating for a healthier tomorrow 29

  • Page 31
    ...mail alerts whenever new information is posted and browse the site to download reports electronically. Investor and Shareholder Information Shareholders may receive, without charge, a copy of WellPoint, Inc.'s Annual Report on Form 10-K, including consolidated financial statements, as filed with the...