WellPoint 2005 Annual Report Download

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Through the
eyes of the
consumer
WellPoint, Inc. 2005 Summary Annual Report

Table of contents

  • Page 1
    WellPoint, Inc. 2005 Summary Annual Report eyes of the Through the consumer

  • Page 2
    ...And they are looking for answers that can transform our health care system for the better. This report begins with a look at WellPoint through the eyes of three of our customers. It then explains how WellPoint is addressing the challenges facing health care by seeing through the eyes of the consumer...

  • Page 3
    ... side." tonya haas "My employees appreciate customer service people who speak Chinese." david tat table of contents Letter to Our Shareholders, Customers and Communities 8 WellPoint: Seeing Through the Eyes of the Consumer 12 Financial Highlights 26 Board of Directors and Executive Leadership 30...

  • Page 4
    Life is back to normal for Jay and Susie Stapleton after Jay's recovery from major surgery. Because of Jay's medical needs, the Stapletons recognized the value of Anthem Blue Cross and Blue Shield. 2 WellPoint, Inc. 2005 Summary Annual Report

  • Page 5
    ... year. And city employees have enjoyed lower premiums and improved benefits. In fact, in December 2005 the mayor declared an insurance holiday, covering city employees' share of premiums so they did not... Blue Shield is contributing to a brighter future. 3 WellPoint Through the Eyes of the Consumer

  • Page 6
    Phil Haas is walking again. During his recovery from serious injuries, Phil and his wife Tonya received support from Glenda Martin, a nurse case manager at Anthem Blue Cross and Blue Shield. 4 WellPoint, Inc. 2005 Summary Annual Report

  • Page 7
    ...really feel that our case manager tonya haas is on our side." boulder county, colorado In March 2005, Philip Haas suffered severe hip and leg injuries in a motorcycle accident. After a month in the ... why consumers trust Anthem Blue Cross and Blue Shield. 5 WellPoint Through the Eyes of the Consumer

  • Page 8
    David Tat, owner of Pho Vietnam Restaurant, and his sister Ann learned about Blue Cross of California's BeneFits Preferred plan for small businesses from agent Nien T. Chang. 6 WellPoint, Inc. 2005 Summary Annual Report

  • Page 9
    ... information they receive about their health insurance." Blue Cross of California is reaching America's diverse communities with access to health coverage that speaks their language. 7 WellPoint Through the Eyes of the Consumer

  • Page 10
    ...year, an organic growth rate of 4.3 percent. As WellPoint grew, we also achieved excellent financial results. Earnings per share were $3.94 in 2005, a 29 percent increase over 2004. We continue to... in more markets than any other health benefits company. 8 WellPoint, Inc. 2005 Summary Annual Report

  • Page 11
    ... we provided new individual policies to 378,000 people who had previously been uninsured. In 2005, WellPoint provided In 2005, we built a stand-alone unit health benefits to more Americans totally focused on our national accounts than any other company, and we are customers. We ...

  • Page 12
    ... thoughts In closing, I want to welcome the 5,000 associates who joined us from WellChoice as we ended 2005. And thanks to all 42,000 WellPoint associates for staying focused on our customers in a time of rapid growth, integration and innovation. 10 WellPoint, Inc. 2005 Summary Annual Report

  • Page 13
    ... the vision of these outstanding leaders. I also want to thank Elizabeth Sanders, who retired from the Board in 2005 and who served for many years on the board of WellPoint Health Networks. Part of our heritage is social responsibility. We take very seriously the responsibility that comes with...

  • Page 14
    ... At WellPoint, we know how important it is to understand health care and health benefits from the consumer's perspective. In the following pages, we will explain how WellPoint sees health care, our role, and the future through the eyes of consumers. 12 WellPoint, Inc. 2005 Summary Annual Report

  • Page 15
    ..., offering an array of affordable products and services and providing the information they need to better manage their own health and health care. WellPoint is committed to transforming health care for the benefit of all consumers, reaching the uninsured and under-served with coverage and care...

  • Page 16
    ...programs that reward improvement in areas such as clinical outcomes, adoption of evidence-based medical procedures and WellPoint, Inc. 2005 Summary Annual Report 14 patient satisfaction. In 2005, for example, Blue Cross of California provided incentive payments to 196 physician groups based on its...

  • Page 17
    ...resources; by educating them on topics dealing with the disease process, treatment and self-care; and by referring them to additional health programs within WellPoint. Karla focuses on the best outcome from the member's point of view, and she takes satisfaction from being an advocate for her clients...

  • Page 18
    ... (MRI). The use of this advanced imaging has been growing by as much as 25 percent a year. WellPoint collaborated with the American College of Radiology to develop guidelines that Jay and Susie Stapleton, new members in 2005. (Story on pages 2-3.) 16 WellPoint, Inc. 2005 Summary Annual Report

  • Page 19
    ... respond to health care fraud, was recognized with a BlueWorks award in 2005. services and support We also help consumers and employers hold down the ...full range of services and support. In addition to medical benefits, WellPoint offers a broad portfolio of specialty products such as dental and ...

  • Page 20
    ... can use to make the best choices for their health and health care dollars. WellPoint is a market leader in offering consumer-driven health plans. WellPoint, Inc. 2005 Summary Annual Report In 2005, WellPoint acquired Lumenos, a pioneer in CDHPs, which enhanced our existing consumer-driven health...

  • Page 21
    seeing wellpoint's role through the eyes of the consumer Every winter, Diana Manzo travels to ...all of the year, so she could address their concerns face-to-face. Diana is still making her annual trip to Florida where she can help Anthem members, and see the appreciation in their eyes. diana manzo...

  • Page 22
    ...," June 2005. This study of more than 2,500 adult Americans with varying types of commercial health coverage included more than 1,000 consumers with employer-based, full-replacement CDHPs, as well as a control group that carried traditional insurance. WellPoint, Inc. 2005 Summary Annual Report

  • Page 23
    ...demand for more useful information and empowering consumers through technology. In 2005, Anthem.com was recognized by the eHealthcare Leadership Awards for having...Web sites have also received recognition from Consumer Reports, which has included WellPoint on its "Trustworthy" list of companies. ...

  • Page 24
    ...or No. 2 in market share. A key to improving health is focusing more resources on chronic diseases. WellPoint's disease management and WellPoint, Inc. 2005 Summary Annual Report 22 advanced care management programs identify members who will benefit from assistance in managing their chronic disease...

  • Page 25
    ... them to walk 10,000 steps a day. By developing healthy habits for life, young people like Alex are taking a big step to a brighter future. 23 WellPoint: Seeing Through the Eyes of the Consumer

  • Page 26
    ... and innovation As part of our WellPoint 2010 Strategy, we developed a concept of what health care should be: a consumer-focused, choice-based system that provides affordable and accessible care, a system where health care professionals spend less 24 WellPoint, Inc. 2005 Summary Annual Report

  • Page 27
    ... our foundations and giving programs, we contributed nearly $36 million in 2005, with a focus on improving health and health care. Our company,... WellPoint associates also served as medical volunteers in the Gulf Coast region. WellPoint's Social Responsibility Report is available online at wellpoint...

  • Page 28
    ... statements and accompanying notes and Management's Discussion and Analysis of Financial Condition and Results of Operations included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. Note 2: Certain prior year amounts have been reclassified to conform to current year presentation. Total...

  • Page 29
    ...balance sheets ( in millions, except share data ) December 31, 2005 2004 Assets Current assets: Investments available-for-sale, at fair value:... with the audited financial statements and accompanying notes included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. 27 Financial Highlights

  • Page 30
    ... of record in the form of a stock dividend on May 31, 2005. The information presented above should be read in conjunction with the audited financial statements and accompanying notes included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. 28 WellPoint, Inc. 2005 Summary Annual Report

  • Page 31
    ...flows ( in millions ) Years Ended December 31, 2005 2004 2003 Operating activities Net income Adjustments to reconcile net... be read in conjunction with the audited financial statements and accompanying notes included in WellPoint, Inc.'s 2005 Annual Report on Form 10-K. 29 Financial Highlights

  • Page 32
    ... of directors Larry C. Glasscock Chairman, President and Chief Executive Officer WellPoint, Inc. Lenox D. Baker, Jr., M.D. President Mid-Atlantic Cardiothoracic... Zuccotti, Senator Donald W. Riegle, Jr., Ramiro G. Peru, Sheila P. Burke, William H.T. Bush 30 WellPoint, Inc. 2005 Summary Annual Report

  • Page 33
    board committees Audit Committee Victor S. Liss, Chairperson Warren Y. Jobe William G. Mays Ramiro G. Peru George A. Schaefer, Jr. Compensation Committee William J. Ryan, Chairperson Sheila P. Burke Jane G. Pisano Senator Donald W. Riegle, Jr. Jackie M. Ward Executive Committee Larry C. Glasscock, ...

  • Page 34
    ... total assets of nearly $192 million, ranking among the nation's top corporate foundations. Through our foundations and giving programs, we contributed nearly $36 million in 2005. 32 WellPoint, Inc. 2005 Summary Annual Report

  • Page 35
    ...WellPoint, Inc.'s Annual Report to Shareholders). WellPoint's Summary Annual Report and other information are also available on WellPoint's Investor Relations Web site at www.wellpoint.com. To request a Summary Annual Report... of Directors on April 25, 2005. dividends WellPoint, Inc. has not to date...

  • Page 36
    our vision WellPoint will transform health care and become the most valued company in our industry. our mission Improve the lives of the people we serve and the health of our communities. wellpoint, inc. 120 Monument Circle, Indianapolis, IN 46204, www.wellpoint.com WLP-AR-2006